Spitzer Chrysler Dodge Jeep Ram of Homestead
Homestead, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Do not purchase any RAM/Dodge vehicles period. The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as their communication and tag processes. Then, my truck only has about 7900 miles and already has a broken transmission. We left our truck at Spitzer Auto World of Homestead in Homestead, FL. When we took our truck there to get serviced, they said that if we committed to leaving our truck there, the manager would place a special order for our parts that would take about 13 days or so. My truck has now been there for 30 days and they are saying that they are still waiting on parts. A month later and this is my business truck, of which I have not been able to work to provide for my family. I have contacted RAM Customer Care and they are doing nothing about it. They are also giving me the run around instead of helping. I have been trying to get an update from RAM Care since last week 2/8/23 and today 2/16/23 they asked me to give them 5 more days. Do not purchase any of their vehicles, their customer service is terrible all around. They will not help you!! Oh, and this dealer doesn't even accommodate you with a loaner. More
Always happy with the service here- . We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road. Kudos to Jorge Pino and the rest of the service team at Spitzer Homestead Florida for their friendly excellent service. More
Our experience at Spitzer Autoworld Homestead was excellent solely because of the sales agent Lenny Medina! She is incredibly professional, very organized, friendly and polite. She took care of every excellent solely because of the sales agent Lenny Medina! She is incredibly professional, very organized, friendly and polite. She took care of every aspect of the necessary paperwork for our Jeep purchase in a timely manner and was very helpful to make sure we were completely satisfied. She is by far the best sales agent we have had at this dealership! I highly recommend her to anyone looking to purchase a new vehicle! More
Jorge Pino at SPITZER CDJR provided top notch Custer service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beve service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beverages. Check out was simple and courtesy. Thanks again Jorge. More
Manual was friendly, courteous and took the time to understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. More
Spitzer dealership treats everyone like family. I have received outstanding customer service from the staff. I have received outstanding customer service from the staff. More
I am very happy about my experience with Spitzer Chrysler Dodge, their customer service was impeccable and Lenny Medina, my Sales Rep. extraordinary. She took the time to explain every detail on my transact Dodge, their customer service was impeccable and Lenny Medina, my Sales Rep. extraordinary. She took the time to explain every detail on my transaction and they gave me the best deal I could of hope for. Excellent Experience! Thank you Lenny and Spitzer ! More
Edith Macedo is who i would highly recommend for you to come and see!Process was quick and easy.She explained everything so I would understand the process.Very professional and understanding.Valued my time come and see!Process was quick and easy.She explained everything so I would understand the process.Very professional and understanding.Valued my time.She is very and I mean very patient.Thanks Edith More
Service at Spitzer Homestead Florida is wonderful, polite and very professional. Specially our sales representative Edith Macedo. She is very friendly and helpful. Thank you to the whole team. and very professional. Specially our sales representative Edith Macedo. She is very friendly and helpful. Thank you to the whole team. More