Spitzer Chrysler Dodge Jeep Ram of Homestead

Very attentive, nice and got the job done. Very friendly and clean area. and clean area. More

I’m extremely disappointed with Spitzer dealership. I’m hoping that whoever decides to buy a car from here will read this review and use this as a warning moving forward. My husband went the other day and hoping that whoever decides to buy a car from here will read this review and use this as a warning moving forward. My husband went the other day and asked for an appraisal on his 2021 Dodge Ram 1500 and if they would help him turn in the car to get the new 2021 Jeep Grand Cherokee L Overland that came out. Not only did they say they would pay off the truck, say there was 14k in equity AND on top of that give us $3,500 cash take home.. they literally did all the paperwork, switched out the tag from truck to SUV and hand us the keys to our brand new car to take home… we were so happy that everything went smooth and all. Friends and family could not believe it.. to the point where we were now becoming unsure ourselves. My husband and a family member who also worked for Dodge, Chrysler, Jeep in past looked through the contract and figured that Spitzer had dropped the ball on the deal. They were screwing us over. To the point where had we never found out they would have came to us and asked for 25k to pay. How the xxxx do you miss that?! My husband did the right thing and went back days two days later and told them that he noticed the discrepancy and what do they say? “xxxx you’re right we messed up but hold on we’re gonna work something out hold on.” In the end they came back and said that our new monthly payment would go up to 1k A MONTH. I went there to lower my monthly payment not to pay more than what I was paying!! Luckily our truck was still there and could give it back! Imagine if our truck was gone! They would have screwed us over all because of THEIR MISTAKE. So moral of the story is, even if they are the “experts” if I were you and am financing or leasing a car I would bring someone that knows about these contracts because clearly they don’t give three sh**ts if you can make the payments or not. If you don’t believe me then when you get to the dealer ask for Marko Torres and Rene Tejera. Funny how after they gave us the truck back they want to send a survey… incredible. More

I like the thing Jose from the service department he went above and beyond his duties to make sure my car was fixed he also gave me a car to drive he it’s very honest he goes above and beyond no matter white above and beyond his duties to make sure my car was fixed he also gave me a car to drive he it’s very honest he goes above and beyond no matter white to find out what the problem is wrong with your car he keeps you informed about what is wrong and how long it will take to be done to fix the problem.… Thank you… Tina Hughes doing your job above and beyond More

By far the best experience I've ever had at a dealership!! Working with Raynbow was a great experience in by my new pre-owned vehicle! I'm grateful to have worked with such a patient, kind, and dealership!! Working with Raynbow was a great experience in by my new pre-owned vehicle! I'm grateful to have worked with such a patient, kind, and quick saleswoman! Where else can you get that? Highly recommend buying a car from here and from Raynbow. On behalf of my son and I we thank you. More

Holly Lara was extremely helpful and knowledgeable about the RAM 1500 that I was interested in. The dealership is friendly and ready to serve. I will be back for my wife’s new car. the RAM 1500 that I was interested in. The dealership is friendly and ready to serve. I will be back for my wife’s new car. More

Holly Lara was amazing super friendly and helpful thank you for all your help. you for all your help. More

I want to commend this young lady, Holly Lara, on a job well done! She was attentive, professional and more than anything she spoke truth about everything and it was an experience I would duplicate over a well done! She was attentive, professional and more than anything she spoke truth about everything and it was an experience I would duplicate over and over again. Thank you Holly for making the purchase of my Tahoe exceptional in every way. Reiner was great to finish up with but you were the bright start in my book. Tom and I talked about you for at least an hour on the way home. You are dedicated to making your client feel like they are special and it worked, we loved working with you and we have already told three people it was worth the 3.5 hour drive down to buy our car. Thank you again for making me feel like I was your only priority! We will definitely come back to you and to Spitzer, what a great dealership!! Lisa M Blakeley More

Jose Cancanon always takes great care of all of my service needs. Work is always done correctly in a timely manner. Jose is also a great communicator, he keeps me updated on my truck as it is being se service needs. Work is always done correctly in a timely manner. Jose is also a great communicator, he keeps me updated on my truck as it is being serviced. More

Excellent. I made my deal with Bryan Herrera. It was a wonderful experience. He is the best. I have been recommending him to all of my coworkers and family. I felt like at home. wonderful experience. He is the best. I have been recommending him to all of my coworkers and family. I felt like at home. More

Jesus Martinez was excellent in his attention and work to get the offer and monthly pay we were looking for. We will recommend him to our friends! get the offer and monthly pay we were looking for. We will recommend him to our friends! More