Spitzer Chrysler Dodge Jeep Ram Cleveland

I had been looking for a car since 10/2010. When i got to spizer in april 2011 I was at my wits end. I was done with cliches of "come on in and test drive" or "lets see what we can get you" it was the SAME E spizer in april 2011 I was at my wits end. I was done with cliches of "come on in and test drive" or "lets see what we can get you" it was the SAME EXACT story at every dealer (some were worse) then I spoke to Guy. He told me to come in he would wait (which I had heard before but was willing to give it a try) when I got there Guy was honest and straight forward. he made the process very simple in the financing and purchase. Let me tell you Guy made the process so easy I still did not get excited about the car until I pulled into the my drive way. Guy is a person who car sales men should look at. He is the average joe like you and me. He has everyday problems and lives like the rest of us. he did not tell me wht I wanted or try to get me in an ugly car. i will say that when I asked guy what else can I look at he was honest there and showed me the dodge caliber. He was nice in the presentation but he knew I was not interested so he did not stay on it too long. If I could give Guy a 10 I would honestly has been one of the best sales men (not just car sales) I have ever had to deal with More

The sales and financing staff were very professional and a pleasure to work with. I would recommend this dealer to anyone. Received a good deal at a fair price. a pleasure to work with. I would recommend this dealer to anyone. Received a good deal at a fair price. More

Randy was able to find me the exact model and color of Jeep with the exact package specifications I was looking for and I was driving it the next day. Very Satisfied! Jeep with the exact package specifications I was looking for and I was driving it the next day. Very Satisfied! More

I feel I received a deal that fit my budget for the car I wanted. I know that the service department is great from past experience, so I expect to have this car for a long time. wanted. I know that the service department is great from past experience, so I expect to have this car for a long time. More

I do not like pushy salesman. I like salesman to be friendly and to treat me with respect. Rob was friendly and extremely helpful in helping me to find what I wanted. After choosing the car he went o friendly and to treat me with respect. Rob was friendly and extremely helpful in helping me to find what I wanted. After choosing the car he went over everything in and on the car very thoroughly. When I asked questions he was patient and went over a few things with me again. I would also like to add that getting everything settled with the finances was also handled in a very professional and friendly way, too. All in all it was a very, very good experience. This is the third vehicle purchased by my family since 1999. I don't expect it to be the last :) Michelle More

Bob S. was very knowledgable and helpful in finding me find the right car for the right price. I went to check out the deals initially and not to buy a new vehicle but he along with his boss convinced me find the right car for the right price. I went to check out the deals initially and not to buy a new vehicle but he along with his boss convinced me and now I have a new Dodge Caliber. Am loving it!!! thankyou, Jan Biermann More

i have been dealing with spitzer for more than 20 years. i have always gotten great deals at spitzer and their service department has always been very helpful. i would highly recomend them. i have always gotten great deals at spitzer and their service department has always been very helpful. i would highly recomend them. More

very poor service and misrepresents themselves when serving.<br>Tries to cheat customer because they think customer is not knowledgable about vehicle serving.<br>Tries to cheat customer because they think customer is not knowledgable about vehicle More