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Spitzer Chrysler Dodge Jeep Ram Cleveland
Brook Park, OH
766 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 766 reviews
February 13, 2024
I was a first time buyer having a hard time getting cars everywhere I went. Austin & the Spitzer family made it less stressful and easy for me to buy my first car. Really grateful! everywhere I went. Austin & the Spitzer family made it less stressful and easy for me to buy my first car. Really grateful! More
by kenise white
Employees Worked With
Austin Hopperton
Helpful February 07, 2024
Excellent customer service not pushy at all. They will work with you to ensure you are satisfied. I am extremely happy with my purchase thank you Anthony Nemi They will work with you to ensure you are satisfied. I am extremely happy with my purchase thank you Anthony Nemi More
by Myfathershouse9127
Employees Worked With
Anthony Nemi
February 06, 2024
I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me a nd hurting my feelings! Not Spitzers! They were nice ! More
by joelc7988
Employees Worked With
February 06, 2024
I arrived early for my service appointment and they took my vehicle right in. They changed my oil and rotated my tires. my vehicle right in. They changed my oil and rotated my tires. More
by Bill
January 31, 2024
I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom of this issue. More
by TZ
Employees Worked With
Logan South
January 31, 2024
Nick did a great job explaining all the features and making sure I was comfortable with my purchase making sure I was comfortable with my purchase More
by bblowe10
Employees Worked With
Other Employees :
Robert Langelier
January 29, 2024
Logan South was great! Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and th Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and then they would keep my car forever!! I was seriously thinking about going elsewhere in the future. However, they have improved on so many things and made things so much easier for customers that it's actually a pleasant experience taking my car there now. Thank you for all the improvements Spitzer! Well done! More
by tgreene531
Employees Worked With
Logan South
January 26, 2024
I went in to look at a new Ram for lease. I walked in and was helped by Austin. He found the truck I wanted to see and pulled it up. Not knowing it was the exact truck that I have been lookin I walked in and was helped by Austin. He found the truck I wanted to see and pulled it up. Not knowing it was the exact truck that I have been looking for. We test drove it and came back to start discussing the numbers. After 2 1/2 hours, we finally came to a number we agreed on. He went to talk to his manager, but it was late, and they were about to close. So he told me they would have to call the credit union first thing in the morning and would call me after they figured it all out. He told me I would be coming back the next day to pick up my new truck. I left under the impression that it was a done deal and would be coming in to get the truck. The next day came, and I never heard anything. I decided to call when I got off of work, and Austin told me the manager was out sick, but he would call me the following day. I waited another day and didn't hear back from him. So I called again. This time Austin was busy with another customer. I asked for him to call me back but he never did. So I called again and finally got an answer. He went back on what we originally discussed a few days prior, and gave me no explanation. The lack of communication was very unprofessional. More
by Hruska.brian
Employees Worked With
Austin Hopperton
