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Spitzer Chevrolet Northfield
Northfield, OH
389 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 389 reviews
October 04, 2023
Absolutely HORRIBLE customer service. I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of pa I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of parts, head of service and going as far to contact the general manager Michael Blackstock. All I get are promises of "I will call you tomorrow" or "give me 30 mins and I promise I will call you back". Clearly not a dealership with leaders or employee's who step up to take care of customer issues. Clearly Mr. Blackstock and his "team" are there to make sales and that is the absolute end of it. More
by josephnagy1
Employees Worked With
Michael Blackstock, Frank Mineo, John Berryhill, Scott Porach, Mike Blackstock
September 17, 2023
Clayton Sederholm went above and beyond with amazing customer service to make sure I got everything I needed and wanted in my new car! customer service to make sure I got everything I needed and wanted in my new car! More
by mollybobbypro
Employees Worked With
Clayton Sederholm, Tim (finance guy) & Stephen Douglass
September 15, 2023
I have been a customer at this dealership for several years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very informative as to what needed to be done and the approximate cost. We depend so much on our vehicles- it is good to know we can depend on Spitzer Chevy Northfield. More
by Denise
Employees Worked With
Pat Ballard
September 06, 2023
Clayton Sederholm was my salesperson and greeted me immediately on my arrival. He made sure the vehicle I was interested in was made available to me for inspection and a test drive. Very much enjoyed w immediately on my arrival. He made sure the vehicle I was interested in was made available to me for inspection and a test drive. Very much enjoyed working with this individual wouldn't hesitate to send a family member to him for purchasing a vehicle. He was a pleasure to work with as we have purchased from this dealership previously. More
by lmitts
Employees Worked With
Clayton Sederholm
August 28, 2023
Carmin Citraro I was so great to work with! I was anticipating a long day at the dealership but it was surprisingly short & pleasant! I would highly recommend working with Carmin. I was anticipating a long day at the dealership but it was surprisingly short & pleasant! I would highly recommend working with Carmin. More
by Cap3855
Employees Worked With
Carmin Citraro
August 28, 2023
Spritzer Chevrolet Northfield gave me a great experience while buying my first car! The information was clear and they answered all my questions. I’m so glad I chose them as the dealership I worked with and while buying my first car! The information was clear and they answered all my questions. I’m so glad I chose them as the dealership I worked with and will continue to use their services. More
by Lydia M.
Employees Worked With
Mike Blackstock, Carmin Citraro, Frank Mineo, Thomas Bowens
