Spitzer Chevrolet Northfield

Came in for a simple full synthetic oil change and until I got home I didn’t realize that they put in conventional oil and not synthetic after I checked my paperwork. I was told several things about the mi I got home I didn’t realize that they put in conventional oil and not synthetic after I checked my paperwork. I was told several things about the mistake and then found out I was lied to about the mixup. After talking to the parts department they told me it was Conventional oil that was originally put in. They redid my oil change for me after I waited an additional hour or so and then I never got a corrected paperwork with the correct part number stating what they did for my records and was told I was OK to leave. Besides that I have had my vehicle in at least five times for a check engine light and have invested close to $3000 and every time I’m in there for the check engine light I’m told it’s a different reason from electrical to pressure leak to on board computer etc. Every time they have serviced for the check engine light it has come back on either the next day or the day after their repair. More

Jonah Rodgers took great care of me! Made sure I left with the best option for my budget!! Made sure I left with the best option for my budget!! More

My wife and I were looking for a Tahoe but most local dealerships had limited inventory. I had filled out the request for info and Capital One finance application (no hard credit pull!), then received a dealerships had limited inventory. I had filled out the request for info and Capital One finance application (no hard credit pull!), then received a text the next morning. In less than 8 hours the staff at Spitzer Northfield had everything ready to go for us. All we had to do was show up and take a final test drive. The whole process was much easier than anticipated and they entire staff was very accommodating. Our sales person, Darrell Zauszniewski, had the paperwork ready to go, including the trade in. Financing with Jim was very simple and straightforward. The GM of the store, Mike Blackstock oversaw the whole process and made sure all the working parts were swiftly in motion. The sales and service here are second to none! More

Came in for routine maintenance They found a small leak which also req. a little folloe-up. took care of issue. then and a few days later. which also req. a little folloe-up. took care of issue. then and a few days later. More

John Berryhill was FANTASTIC! My check engine light came on and he got me in and repaired it same day while I waited. The sales employees in the waiting area were nice and attenti My check engine light came on and he got me in and repaired it same day while I waited. The sales employees in the waiting area were nice and attentive as well! Great Job Keep it up Spitzer!!! More

Alex Dadas was my service representative at Spitzer Northfield. Alex was prompt, helpful, and knowledgeable re my request. He reviewed what was needed and what was done. I feel welcomed with each visit Northfield. Alex was prompt, helpful, and knowledgeable re my request. He reviewed what was needed and what was done. I feel welcomed with each visit to this dealership and service department. More

I always find the service people very willing to help solve a problem or answer any questions. They always cheerful and greet you like you are old friends. solve a problem or answer any questions. They always cheerful and greet you like you are old friends. More

Our 2013 Equinox started stalling shorty before we were due to leave on a road trip to Virginia. John Berryhill was able to get the vehicle serviced quickly and we had no issues on the trip. due to leave on a road trip to Virginia. John Berryhill was able to get the vehicle serviced quickly and we had no issues on the trip. More

Hi: I always bring my 2015 Chevy Malibu to Spitzer’s. Alex Dadas did a great job and I always get a great job when I come there. Haven’t had to complain as yet. Alex Dadas did a great job and I always get a great job when I come there. Haven’t had to complain as yet. More

What can I say about a place where I have been a customer for over 20 years. My service manager Pat went above the call of duty to get me an appointment and got what I needed done quickly. While at the d for over 20 years. My service manager Pat went above the call of duty to get me an appointment and got what I needed done quickly. While at the dealership they even offerred to drive me accross the street to Panera to pick up some lunch while I was waiting. No wonder I keep buying cars and do all my service work here at Spitzer. More