
Spitzer Chevrolet Northfield
Northfield, OH
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They are very friendly and helpful . Whatever you need they make sure they work their hardest to get it done . Service department is great .. they get you in on time and the waiting per Whatever you need they make sure they work their hardest to get it done . Service department is great .. they get you in on time and the waiting period for your car to be done is not long at all . Alec Dadas helped with my first service appt & was very efficient. I would totally recommend them . More
Carmen is wonderful. Not pushy at all. Answered all our questions! Very knowledgeable! Would regard her to all our friends. Very friendly!!! Not pushy at all. Answered all our questions! Very knowledgeable! Would regard her to all our friends. Very friendly!!! More
Great customer service! ! Friendly, knowledgeable and committed to helping the customer. When I walked into Spitzer I was a little down having to buy a new car. I had recen ! Friendly, knowledgeable and committed to helping the customer. When I walked into Spitzer I was a little down having to buy a new car. I had recently totaled my last 2022 Chevy Traverse and did not want to have to start over. But as I walked in Jonathan greeted me at the door and we immediately hit it off. He asked me a few questions, I have to admit I gave him a hard time and he handled it like a champ. We sat down I told him exactly what I wanted, worked out some numbers and I left there very happy with my purchase. More
Sales Manager Frank Miner and Sales Consultant Jacob Hignett were both very courteous and knowledge. We agreed to a price of $40,596, out the door, for a 2025 Silverado 1500. This was after the Spitze Hignett were both very courteous and knowledge. We agreed to a price of $40,596, out the door, for a 2025 Silverado 1500. This was after the Spitzer discount ,GM rebate and my trade-in. I called back a day later to tell them I would place a deposit on the truck. Sales Manager Stephen Douglas answered the phone. I informed him of the agreed upon price and he said to come in a sign the deal. I met Mr. Douglas and informed him that I also had $3,000 in GM rewards that should be applied to the price. Mr. Douglas then showed me a total price of $45,000 and this was after the $3,000 in rewards. That's a difference of $8,000! He would not admit that I was given a price of $40,596 and this was before the application of the $3,000 in GM rewards. I questioned him and he became arrogant and condescending. I had Mr. Douglas return my deposit and reinstate my GM rewards. This was the worst experience of I have ever had in my 42yrs of purchasing a vehicle. I have purchased vehicles from Spritzer Northfield for at least the last 25yrs. I can assure you that I will never set foot in a Spitzer dealership again. More
Steven Liska was very courteous and professional. Steven handled all of my concerns The service was prompt. The service waiting area is very accommodating and clean.. Highly recommend for services. Steven handled all of my concerns The service was prompt. The service waiting area is very accommodating and clean.. Highly recommend for services. More
I highly recommend this dealership ! I did not feel pressured at all to buy or to use their financing. They helped me tremendously. I did not feel pressured at all to buy or to use their financing. They helped me tremendously. More
Went to spitzer Chevy northfield to check out cars for my son and Carmin was our sales woman and she was absolutely the best she went above and beyond for us she was very professional and knowledgeable… she son and Carmin was our sales woman and she was absolutely the best she went above and beyond for us she was very professional and knowledgeable… she now has a customer for life in me !! Carmin is the best Larry Gregorio More