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Spitzer Chevrolet Northfield

Northfield, OH

4.8
401 Reviews

333 East Aurora Road

Northfield, OH

44067

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Showing 401 reviews

March 17, 2025

They are very friendly and helpful . Whatever you need they make sure they work their hardest to get it done . Service department is great .. they get you in on time and the waiting per More

by johnsontanya119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Dadas
Mar 17, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Alec's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

March 09, 2025

Carmen is wonderful. Not pushy at all. Answered all our questions! Very knowledgeable! Would regard her to all our friends. Very friendly!!! More

by Bob pallotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Mar 10, 2025 -

Spitzer Chevrolet Northfield responded

Bob, Thank you for your positive review! We are so glad that Carmin was both kind and helpful and she will be honored to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may assist you with.

March 09, 2025

Great customer service! ! Friendly, knowledgeable and committed to helping the customer. When I walked into Spitzer I was a little down having to buy a new car. I had recen More

by lrichie1115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Defranco, Thomas Bowens, Stephen Douglass
Mar 10, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for taking the time to leave us this positive review! We realize you have several options when choosing a car dealership, and we are honored that you picked us. We are so glad that Jonathan provided you with the quality care that you deserve. Your satisfaction means so much to us. Congratulations on your new vehicle!

February 24, 2025

Sales Manager Frank Miner and Sales Consultant Jacob Hignett were both very courteous and knowledge. We agreed to a price of $40,596, out the door, for a 2025 Silverado 1500. This was after the Spitze More

by EW
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Stephen Douglas
Feb 24, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for taking the time to write this honest review. We are disheartened to hear that Frank and Jacob wasn't able to provide you with exceptional customer service during your visit at our dealership. We understand that you were confused and anger on the sales process but we would love to speak to you more on this matter to see if there is any way we can resolve this issue as you been a loyal customer to us! Please give us the opportunity to resolve and fix this issue, call us at dealership and ask for the General Manager. They would be happy to help, thank you for your time and patience.

Feb 24, 2025 -

EW responded

As previously stated, Sales Manger Frank Miner and Sales Consultant Jacob Hignett were both courteous and knowledge. Sales Manager Frank Douglas took over the negotiations and that's when things deteriorated quickly. There was no confusion on my part as I was quoted a final price by Mr. Douglas that was $8,000 more than we had originally agreed to.

February 22, 2025

Steven Liska was very friendly and knew exactly what the problem was with my malibu. great service. More

by hdmopar Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Liska
Feb 24, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for sharing your positive experience with us. We are glad that Steven was both kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 20, 2025

Very pleased with my car purchase, everyone at Spitzer was very nice to work with especially our salesman Dominic Blackstone More

by alderslisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Berryhill, Dominic Blackstock
Feb 20, 2025 -

Spitzer Chevrolet Northfield responded

Congratulations on your new vehicle! We are so glad that Dominic took exceptional care of you. Your satisfaction means so much to us. We thank you for your positive review and we hope to see you again when the time comes for your vehicle's first service.

February 11, 2025

Steven Liska was very courteous and professional. Steven handled all of my concerns The service was prompt. The service waiting area is very accommodating and clean.. Highly recommend for services. More

by allinsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Liska
Feb 12, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for leaving Steven this positive review and recommendation! We are glad that he provided you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 29, 2025

I highly recommend this dealership ! I did not feel pressured at all to buy or to use their financing. They helped me tremendously. More

by merrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob hignett , Thomas Bowens, Stephen Douglass
Jan 29, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for your positive review and recommendation! Providing a smooth, pressure-free experience is always our goal, and we are glad that our efforts met your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 28, 2025

Very nice and professional people Carmin Citraro did an amazing job getting this deal done. More

by Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Jan 28, 2025 -

Spitzer Chevrolet Northfield responded

Howard, Thank you for your positive review! We are so glad that Carmin was both kind and helpful. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we wish you the safest of travels until we meet again!

December 28, 2024

Went to spitzer Chevy northfield to check out cars for my son and Carmin was our sales woman and she was absolutely the best she went above and beyond for us she was very professional and knowledgeable… she More

by Larry.Gregorio44147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Dec 30, 2024 -

Spitzer Chevrolet Northfield responded

Larry, We are so happy to hear of your positive experience at- Spitzer Chevrolet Northfield. We are committed to providing our customers with nothing less than 5-Star service. Carin will be especially happy to hear that you were completely satisfied with her customer service. We all hope that your son is enjoying his new vehicle and thank you for your loyalty. Safe travels and Happy holiday's!

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