Spitzer Chevrolet Lordstown - Service Center

Started off bad. No one answered while I tried to schedule an appointment. Operator said I'd get a return call. Never came. So I took car in for ONLY an oil change the next week. Service was very sat schedule an appointment. Operator said I'd get a return call. Never came. So I took car in for ONLY an oil change the next week. Service was very satisfactory, as I expected. Went over many points of the car and advised me of it's present condition. Washed the car, another plus! Would have scheduled one other service had they answered my call. Now it will be a while. More

I was treated with friendliness and I was glad to see that my steering wheel and gear shift was covered for service work. Michael Fries was the service attendant who took care of my oil change. that my steering wheel and gear shift was covered for service work. Michael Fries was the service attendant who took care of my oil change. More

Andy Hospodar was my salesperson, but it didn't feel that way because there was no pressure put on me. Everyone was extremely helpful and it was the easiest experience I have had buying a car. I would recom way because there was no pressure put on me. Everyone was extremely helpful and it was the easiest experience I have had buying a car. I would recommend Andy and this dealership to everyone. More

I was very happy with service employee Ed Patrick. Although I brought my truck in for an air bag recall and ended up buying 2 tires from a weekend end incident. I felt that knowing that my truck would Although I brought my truck in for an air bag recall and ended up buying 2 tires from a weekend end incident. I felt that knowing that my truck would be there for an extended period of time (8hrs) a vehicle should have been loaned to me but was told none were available, granted I was brought home by a curiosity driver but not able to respond somewhere if needed. Under these circumstances having a vehicle for an extended time a vehicle should be loaned to the customer. More

Very professional and friendly service department. While my vehicle was in for service they located a problem with the engine and made sure it was taken care of. They provided me a courtesy vehicle to drive my vehicle was in for service they located a problem with the engine and made sure it was taken care of. They provided me a courtesy vehicle to drive until the repairs were completed and kept me updated as to the status of the repairs. More

The dealership is very clean and the staff is incredibly professional, Mike in service always takes the time to go over any work that needs done and let’s you know how repairs are going professional, Mike in service always takes the time to go over any work that needs done and let’s you know how repairs are going More

I've been going to spitzers well over 6 years now. Every time i am greeted with professionalism and courtesy. This time was no different time i am greeted with professionalism and courtesy. This time was no different More

I’ve always received excellent customer care at this dealership. Ed Patrick and Mike Fries in the service department help me keep my 2012 Equinox in top condition. dealership. Ed Patrick and Mike Fries in the service department help me keep my 2012 Equinox in top condition. More

Very helpful and attentive with helping in a timely manner. My truck had been acting up and the staff worked hard to get my truck in and serviced. manner. My truck had been acting up and the staff worked hard to get my truck in and serviced. More