Spitzer Chevrolet Lordstown

December 2011 Went to Spitzer to lease a December 2011 Went to Spitzer to lease a vehicle....long story short: Sales Rep...Trevor, extremely nice and reason I did not return vehicle wit December 2011 Went to Spitzer to lease a vehicle....long story short: Sales Rep...Trevor, extremely nice and reason I did not return vehicle within 3 day Ohio limit Experience: We purchased the vehicle on a Monday and was told they would install DVD and bring to our house later in the evening. The car showed up several hours later than we were told (not detailed) , but again we were happy the car was being delivered. The DVD player had static when the audio was played and grease spots were present on the seats. The car remained overnight with us...Spitzer sent someone out to try to clean the seats the next day...however, no luck...vehicle back to dealership....the car remained there for 5 days until we received it on Saturday as the correct parts were not ordered during the week. Spitzer did step and provide a replacement vehicle, but the reason I am writing this is for the buyer to beware how shady this place is....my wife and I specifically asked if we can move our payments back a week or 2 later and the Finance mgr stated yes, that ALLY will move the due date that free of charge (1)time. Well, that was not the case as ALLY stated there is a $360 fee for this to be done. I simply would have waited 2 weeks to lease the vehicle, but again was mislead and certainly lied to. So, again my overall experience was that this dealership is eager to make the sell.....customer service great (Trevor)....their work was pretty bad as the vehicle was brought to me not detailed, grease spots and static on the DVD player audio....not to mention with 112 extra miles than what we signed the lease papers with. Again...my main concern is how a finance mgr can mislead customers. My wife and I are fortunately in a position that we can make this payment no matter where it falls during the month, but others may not. More