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Spitzer Chevrolet Lordstown
North Jackson, OH
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I had started my search for an Equinox at 2 previous dealerships when I decided to try Spitzer. To my surprise, the sale representative approached me outside while I was walking around looking at the ve dealerships when I decided to try Spitzer. To my surprise, the sale representative approached me outside while I was walking around looking at the vehicles on the lot. He listened to what I had learned from the other dealerships that I had visited and he took into account that I had a price in mind with a monthly payment that suited me. Brandon along with Mitch worked hard to get me the car I wanted at the price I wanted. Overall my experience at Spitzer was great and I hope that any future visits are as equally satisfying. More
Originally was going to lease my new vehicle from Diane Sauer Chevrolet. Since I had already once decided to lease my Chevy Trailblazer from Spitzer Chevrolet, I decided I would try Spitzer one more time. Sauer Chevrolet. Since I had already once decided to lease my Chevy Trailblazer from Spitzer Chevrolet, I decided I would try Spitzer one more time. Diane Sauer had promised a price that they were not able to meet. Spitzer came through with the price any saved me over #15.00 a month on the same deal. Shawn was extremely helpful and organized and obtained a vehicle for me over the phone and made the arrangements extremely accomodating. I was happy I went with Spitzer Chevrolet and highly recommend the dealership. More
Shawn was a very personable sales person that has always been eager to serve the customer. We would purchase from him again. He never fails to wish happy birthday or Merry Christmas. He makes you feel li been eager to serve the customer. We would purchase from him again. He never fails to wish happy birthday or Merry Christmas. He makes you feel like a valued customer. More
I was impressed on the trade-in amount they offered, Trevor made sure i got the deal i was looking for, very professional. Tim in the service department has also been very helpful with helping out on wa Trevor made sure i got the deal i was looking for, very professional. Tim in the service department has also been very helpful with helping out on warranty service after the sale. More
We would recommend Spitzer Chevrolet to anyone. Shawn Sweitzer has helped us with our last two leases of our Chevy Silverados. He has been very friendly and helpful, and you don't have to worry about Sweitzer has helped us with our last two leases of our Chevy Silverados. He has been very friendly and helpful, and you don't have to worry about being pressured into buying a vehicle. Shawn will help you find the car you are looking for. Thanks More
I have rated Spitzer with great reviews in all categories because each time myself or any of my family has gone to purchase a vehicle from Pam Greenawalt, she has gone above and beyond to make sure everythin because each time myself or any of my family has gone to purchase a vehicle from Pam Greenawalt, she has gone above and beyond to make sure everything goes just right with the purchase and afterwards also. More
I appreciated doing most of the work over the phone and online. That way all I had to do was sign the contract and pick up the car. No waitng and I was satisfied. online. That way all I had to do was sign the contract and pick up the car. No waitng and I was satisfied. More
My father recommended Spitzer and Will Pickens due to his great dealing with them. So I took his advice and they were great! Will Pickens put us in touch with the right people, they found our perfect truck a great dealing with them. So I took his advice and they were great! Will Pickens put us in touch with the right people, they found our perfect truck and brought it to their dealership. Their finance man Chip is upfront and down to earth. I will definatly recommend them to family and friends! My father in law retired from GM Lordstown and was glad to hear we were treated so well, he also will refer friends looking to buy to Spitzer. More
I had an appointment to have a transmission leak fixed at 8:30 am was told this would take about one and a half hours to complete. At about 10:30 am I was told they were having trouble getting the right o at 8:30 am was told this would take about one and a half hours to complete. At about 10:30 am I was told they were having trouble getting the right oil and they were on there way with the oil they would need it should be done around 12 noon. Then at about 1:30 pm was told they are still on road getting the oil then at 3:00 pm was told they were getting me a rental car at 3:30pm rental finally showed up. I thought the reson you make an appointment is so you can be prepared to do the job!!!!!! I had 7 Hrs wasted sitting there and was told atleast once they were on ther way with the oil witch was a lie and my 7 hours got me a coupon for a free oil change well I will never step foot back in spitzers again an oil change for you not being prepaired!!!!!!!!!!!!!! come on. More
December 2011 Went to Spitzer to lease a December 2011 Went to Spitzer to lease a vehicle....long story short: Sales Rep...Trevor, extremely nice and reason I did not return vehicle wit December 2011 Went to Spitzer to lease a vehicle....long story short: Sales Rep...Trevor, extremely nice and reason I did not return vehicle within 3 day Ohio limit Experience: We purchased the vehicle on a Monday and was told they would install DVD and bring to our house later in the evening. The car showed up several hours later than we were told (not detailed) , but again we were happy the car was being delivered. The DVD player had static when the audio was played and grease spots were present on the seats. The car remained overnight with us...Spitzer sent someone out to try to clean the seats the next day...however, no luck...vehicle back to dealership....the car remained there for 5 days until we received it on Saturday as the correct parts were not ordered during the week. Spitzer did step and provide a replacement vehicle, but the reason I am writing this is for the buyer to beware how shady this place is....my wife and I specifically asked if we can move our payments back a week or 2 later and the Finance mgr stated yes, that ALLY will move the due date that free of charge (1)time. Well, that was not the case as ALLY stated there is a $360 fee for this to be done. I simply would have waited 2 weeks to lease the vehicle, but again was mislead and certainly lied to. So, again my overall experience was that this dealership is eager to make the sell.....customer service great (Trevor)....their work was pretty bad as the vehicle was brought to me not detailed, grease spots and static on the DVD player audio....not to mention with 112 extra miles than what we signed the lease papers with. Again...my main concern is how a finance mgr can mislead customers. My wife and I are fortunately in a position that we can make this payment no matter where it falls during the month, but others may not. More