Back

Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
669 Reviews

669 Reviews of Spitzer CDJR Mansfield - Service Center

Sort by
November 19, 2024

You said my lug nuts were swollen and wanted to charge me 308$ I took to another shop got them off no problem in 15 minutes matter of fact and only charged me 50$ I will not be back for any service after thi More

by Barbara knipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician greg i think don't know his last name
November 19, 2024

Very thorough and courteous! We always feel confident taking our jeep there! Definitely recommend them. More

by RYOCHEM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently provides you with thorough and efficient service. We hope to see you again when the time comes for your Jeep's next service.

November 18, 2024

Tim had offered some other services (gas and oil treatment )for my vehicle which I did purchase. More

by PAULAGLASGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Tim this 5-star rating! We are glad that he provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 16, 2024

Everyone worked well together and kept my husband and I updated on my cars progress and needs. More

by PLYMOROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your husband and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 16, 2024

I brought my car in because the screen works intermittently. Since it is intermittent it is harder to diagnose. Kendra and Drew talked to me after the car was checked and gave me some suggesti More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, the mechanic who talked to me after checking my car.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating! Our guests' satisfaction is our top priority, and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

November 16, 2024

I love the car wash,I’ve stopped and asked questions always satisfied!with the professionalism of all the staff! More

by PHILLOUGHERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are delighted that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

November 16, 2024

Great service… Easy to make appointment. Service person Tim a was a my contact and he kept me well informed about progress on the service. When I picked up my car it was fixed and had been t More

by sgharmon5472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

November 16, 2024

I brought my car in because the screen works intermittently. Since it is intermittent it is harder to diagnose. Kendra and Drew talked to me after the car was checked and gave me some suggesti More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, the mechanic, who talked to me after checking my car.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating! Our guests' satisfaction is our top priority, and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

November 16, 2024

Quality professional service ,Tim is a great service writer and the technicians are top quality very knowledgeable More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gill
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 15, 2024

Why does it take an hour and 30 minutes for an oil change? Every time I get an oil change here, I regret my decision More

by LOGAN.OSBORNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...