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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
639 Reviews

639 Reviews of Spitzer CDJR Mansfield - Service Center

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September 21, 2023

I had a great service appointment. Very nice and fast. Service personal was outstanding and I felt very comfortable. More

by canubsure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your outstanding review! We are glad that our team took amazing care of you and your automotive needs- quickly and efficiently. Please do not hesitate to let us know how we may be of further service to you.

September 21, 2023

Timothy Wolford was very helpful in discussing maintenance options when my car needed fixed. He helped me fix the necessary parts and saved me money getting it right the first time! More

by lowkrull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Spitzer CDJR Mansfield responded

Your kind words and satisfaction mean so much to us, and we are thrilled that Timothy made your experience with us an overall success. We are so glad to have the opportunity to work with you. Thank you for your great review. If there is anything you need, please do not hesitate to reach out!

September 19, 2023

They were quick and friendly, wait time was acceptable. Linda was very friendly and helpful More

by timnik9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Biggs
Sep 19, 2023 -

Spitzer CDJR Mansfield responded

We are so appreciative of your confidence and loyalty, and we are thrilled Linda provided you with the quality service that you so much deserve! We thank you for leaving us this wonderful review, and we look forward to continue serving you and your automotive needs in the future!

September 17, 2023

Linda Briggs is the epitome of customer service. She is the reason I continue to do business with Spitzer Mansfield Ohio. More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Sep 18, 2023 -

Spitzer CDJR Mansfield responded

Shirley, Thank you for your positive review! We are glad that Linda took great care of you and made your experience with us top-notch. If there is ever anything more that she and the team may help you with, please do not hesitate to let us know. Take care!

September 14, 2023

Had my oil changed and tires rotated. Tiffany Zappone-Curvin took excellent care of me and explained everything the technician had found.l after my vehicle was serviced. Its customer serv More

by Hickmda2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin
Sep 15, 2023 -

Spitzer CDJR Mansfield responded

We are honored that you continuously confide in us with your automotive needs, and we are pleased that Tiffany took great care of you. Your satisfaction means so much to us. Thank you so much for the positive review. Please do not hesitate to let us know how we may be of further assistance to you!

September 13, 2023

I got in quickly to get a tire replaced and while I was there I asked Gwen Hall if I could also get my car serviced.She took care of it which saved me a trip back in a month.Evetyone did a good job and did More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Hall
Sep 13, 2023 -

Spitzer CDJR Mansfield responded

Jim, Thank you so much for your positive review! We are so glad that Gwen provided you with a seamless and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

September 11, 2023

Great experience. They picked up my car at home and returned it clean and looked brand new again. More

by juleslm066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Sep 11, 2023 -

Spitzer CDJR Mansfield responded

We are honored to have had the opportunity to work with you, and we greatly appreciate you taking the time to leave us this 5-star rating! Glad our team can provide you with a great experience. Please do not hesitate to let us know if there is ever anything more that we may help you with!

September 07, 2023

Service department was a pleasant experience and I will use it all future planned and un-planned issues. Thank you. More

by dan.salsgiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver, Jeremy Lawhun, Robert Maynard
Sep 07, 2023 -

Spitzer CDJR Mansfield responded

We are so glad to provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Thank you for the positive review. We hope for an opportunity to work with you again!

August 31, 2023

I am always given great service when i need it. They get me in on a timely basis. Linda Briggs is very helpful More

by jrumker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Sep 05, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Linda this positive review! We are so glad that she could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know!

July 28, 2023

Kendra Weaver at Spitzer of Mansfield Ohio made all the difference in my first service trip and now have returned to Spitzer for tires. Thank you for hiring caring dedicated people! More

by Ssalbright52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver ??????????
Aug 03, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that Kendra could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

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