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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
640 Reviews

640 Reviews of Spitzer CDJR Mansfield - Service Center

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September 30, 2023

Associates are very friendly and helpful. Answered all my questions and made the process for my oil change and tire rotation a breeze. I needed my front wheel bearings replaced and the offere More

by milligants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

milligants responded

Yes this what I wrote about my service experience with Spitzers

Sep 30, 2023 -

milligants responded

This is what I wrote

Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with us! We are so glad that the team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

September 29, 2023

Great place to take your car for service. They are friendly and knowledgeable. Kendra Weaver was excellent in informing me on the upcoming sales and keeping me updated on the service that was More

by jt125tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra, Weaver
Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful feedback! We are honored that you took the time to visit us, and we are so glad that Kendra took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Safe travels!

September 28, 2023

Great service will be back for more next time thank you Tim wolford great job More

by thechopperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this wonderful review! We are so glad that he could provide you with a 5-star experience. He will be delighted to hear of your kind words and to know that you deeply valued his service. We hope for an opportunity to work with you again!

September 28, 2023

Great service and atmosphere. The workers care about me and my vehicle and always have done a great job. More

by MAGWIRTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving this wonderful review! We are always proud to take great care of you and make your experience with us top-notch. If there is ever anything more that the team may help you with, please do not hesitate to let us know!

September 28, 2023

I really enjoy having my vehicles serviced by your service department! Their timely and friendly attitude goes a long way in my book! They always answer all my questions in a professional manner! L More

by PRDOVE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany and Kendra
Oct 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to your next service appointment!

September 26, 2023

Fast and professional service. Tech questioned oil undercoating that had been applied for rust prevention, wanted to be certain transmission fluid had not leaked and spread, assure More

by rfeasel2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service rep helped me
Sep 26, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Wishing you safe travels and hope that you do not hesitate to reach back out to us. Safe travels!

September 26, 2023

Very nice facility. Friendly staff. Good variety of vehicles to chose from if I were currently in the market for a new vehicle More

by kevjr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We look forward to working with you in the future!

September 26, 2023

I appreciated the reminders about my appointment. Tim was very helpful with explaining everything that was involved with the maintenance of my vehicle. More

by LWILLIAMS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this positive review! He will be honored to hear of your very kind words and to know how confident you are in his efforts. If there is ever anything more that we may help you with, please do not hesitate to let us know!

September 25, 2023

They were quick and gave me great advice about my vehicle. Always makes my experience quick and easy More

by rachealmorrison12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Sep 25, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving our dealership this positive feedback! Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

September 24, 2023

They were courteous and professional. Got my vehicle done no time at all. I would recommend them to everyone I know. More

by stampallen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Sep 25, 2023 -

Spitzer CDJR Mansfield responded

Thank you for the positive review and recommendation! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

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