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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
642 Reviews

642 Reviews of Spitzer CDJR Mansfield - Service Center

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October 16, 2023

1st time they washedy car wout me. Asking them to wash it 2 the service person was extremely friendly 3 I didn't have to tell them twice what I needed 4 I didn't have an oil leak this More

by B.BENNETT.19.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany she was extremelynice
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October 14, 2023

The service center is helpful and friendly, the service is done in a reasonable time More

by brandymariehaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are always proud to provide you with a smooth, pressure-free experience. Your satisfaction means so much to us. Looking forward to seeing you again. Thank you so much for the positive review. Take care!

October 14, 2023

Communication is good. Competitive pricing. Tiffany does a good job. I’m writing the rest as filler. More

by jkkllreese5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are happy Tiffany could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again. Thank you for the great review!

October 14, 2023

Excellent service. Tim went above and beyond. I will definitely be a returning customer.Thank you! More

by hatfieldt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that Tim provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We look forward to your next visit!

October 14, 2023

Kendra Weaver was very helpful! Everyone is very knowledgeable about the vehicles. Always go back! More

by mweber14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are thrilled to hear that Kendra could be of valuable assistance to you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the great feedback and please contact us if anything!

October 13, 2023

Always a pleasure to work with the service team. I’m Very happy with the results. More

by ALLENRAY.AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that the service time provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Take care!

October 12, 2023

Great experience with Tiffany Curvin as my contact specialist. She kept me up to date i the progress of my repair and was a fantastic link for keeping me looped in. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Curvin
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Oct 13, 2023 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are thrilled that Tiffany could provide you with a seamless, 5-star experience. It is our pleasure to serve you. We wish you safe travels and we hope for an opportunity to work with you again!

October 12, 2023

This was the first time to have my Kia serviced and Gwenyth Hall was awesome in telling me what they would do to my car and letting me know where everything I might need was while I waited More

by Jjbdreams2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwenyth Hall
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Oct 12, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Gwenyth! We are so glad that they took great care of you and met your automotive needs. Our guests' satisfaction is our utmost priority. We look forward to your next service appointment!

October 12, 2023

Very professional and efficient service. They get you in and out with no hassle and a smile on their face. More

by jmichel79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Spitzer CDJR Mansfield responded

We are pleased that we could provide you with the quality service you so much deserve! We wish you safe travels. Thank you for the great review and please contact us if anything!

October 12, 2023

Tim made my appointment hassle free! I needed tires for my granddaughters car and it was less expensive than the tire store l had called. It had road hazard and free rotations as a b More

by danastuart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Butch also took good care of me in the car wash!
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Oct 13, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that Tim could provide you with the quality care that you deserve. He will be honored to hear of your very kind words and that you deeply value his service. Thank you for your positive feedback. We hope to see you again the next time you are in need of automotive service!

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