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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
642 Reviews

642 Reviews of Spitzer CDJR Mansfield - Service Center

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October 20, 2023

My salesman Anthonwas and still is great to me and my wife the service dept is excellent also More

by JEEP4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are happy to hear that our team could be of valuable assistance to you throughout your visit. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

October 20, 2023

We have been coming to this dealership for the last year since we moved back from Tennessee and have been very happy with them, very friendly and professional. More

by Former Tennessean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

October 19, 2023

The Service Dept was very friendly and informative and service was performed faster then I expected while I was waiting. Great job! More

by JC192675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone Curvin
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Oct 20, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

October 19, 2023

The dealership is full of good quality people . Informative, quick to answer questions. And make recommendations. Thanks More

by HDHS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra, and I think Lynn. In service. John the porter,great guy!
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Oct 20, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review and recommendation! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

October 18, 2023

Personnel were very courteous and prompt! Appointment was made within a short window from call for service amand appointment schedule. More

by LILPERENNIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lawhun
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Oct 18, 2023 -

Spitzer CDJR Mansfield responded

Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the positive feedback and please contact us if anything!

October 18, 2023

Tim always has given me great service and I call him my friend!Service department always has great service! More

by SHEEBR921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
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Oct 18, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this positive review and recommendation! We are delighted that he could provide you with a smooth and remarkable experience. It is our pleasure to serve you. If there is ever anything more that the team may help you with, please do not hesitate to let us know!

October 18, 2023

The dealership was clean and all the employees were professional. They said it’ll take about 45 minutes for oil and tire rotation and it was about an hour so they were right on schedule thank you More

by AMANDASTIDAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Oct 18, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Amanda! We are glad that our team could consistently provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Please contact us if anything!

October 18, 2023

Courteous professional helpful staff answered all questions and worked with me on my service and prices and got me aftermarket parts to get what I needed More

by Jray82173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zappone
Report | Print
Oct 19, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! It is our pleasure to serve you and your automotive needs in any away possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

October 18, 2023

Awesome service and friendly staff even the building was very clean very thorough inspection and even went over the paperwork More

by MAGSTER63.MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin McGowan
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Oct 19, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your feedback. It is always a pleasure to hear from our guests, as we do try to enhance your experiences in any way we can. Please drive safely, and feel free to give us a call if there is anything more that our team may help you with!

October 17, 2023

Kept me updated about time line and prices. Went above and beyond to pro idea quality service. More

by TIGER21PEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service dept
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are honored by your business, and we are so glad to provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Take care!

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