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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
653 Reviews

653 Reviews of Spitzer CDJR Mansfield - Service Center

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December 08, 2024

Staff appeared to be unfriendly. Felt like sale staff member was put out by me asking questions about a new vehicle in the car lot. Never introduced herself or bothered to ask my nam More

by FIREFOXMEDIC93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with any of them
Report | Print
December 07, 2024

I was well satisfied with the service I received and pleased with the way I was treated. More

by Roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Until then, safe travels and warm wishes!

December 05, 2024

The price for a battery and lug nuts is ridiculous. I declined those recommendations. Can get them much cheaper elsewhere. I would love to be able to buy those items from you but why would I at thos More

by jojosam330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Spitzer CDJR Mansfield responded

Here at- Spitzer Motors of Mansfield CDJR we strive for the best prices and service(s). Although the prices scared you off hopefully we are able to assist you with some better prices next time around. We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime. Safe travels!

December 03, 2024

Wonderful! Thank you for helping us out in a pinch. Courteous & friendly people. Highly recommend. More

by bluginger95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satsification! We look forward to seeing you again when your car is ready for its next service. Warm wishes & safe travels!

December 02, 2024

Always treated fair and staff is extremely helpful. This is a great place that completes the work on time. Would not hesitate to recommend this dealership. More

by Mcollins4857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are happy to hear that your service experience with us was extremely pleasant. We are thrilled that your satisfaction with-Spitzer Motors of Mansfield CDJR is at it's most upmost highest. Please let us know if you have any other issues or concerns, we would be happy to help.

November 29, 2024

I don't know that my car would've started much longer, I appreciate being able to bring it in on such notice and get the battery replaced. Kendra is always friendly and helpful. More

by Stephanie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Spitzer CDJR Mansfield responded

Stephanie, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive, with great assistance from Kendra and expertise. We look forward to seeing you again when its time for your next service. Warm wishes and safe travels!

November 27, 2024

Thanks for getting my 2012 jeep liberty done for me so quickly rixson tresh again thank you More

by Cobrakid500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your time to give feedback about our Service Department. We are pleased to hear that your 2012 Jeep Liberty was well serviced with an experience that was hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

November 24, 2024

Very pleased with my service experience. Provided a rental car, which I very much appreciate. I stopped buying cars from my previous dealership because they took away this convenience for my More

by bbraffor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you during your recent visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 23, 2024

Fast service friendly would recommend to any body for service had done when they said More

by RONKTOWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

November 23, 2024

Trusting and caring staff. From the start until completion, you will leave satisfied and happy you chose Spitzer of Mansfield. More

by wldwrdwky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
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Nov 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with 5-star service. We hope to see you again the next time you are in need of automotive service. Safe travels!

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