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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
753 Reviews

753 Reviews of Spitzer CDJR Mansfield - Service Center

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February 05, 2024

Nope Nope Nope Never again, this is so annoying Wow, you need to get rid of this More

by AKOON
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany, Tim and Kendra
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February 04, 2024

They failed to take note of what I told them and then changed me to find out the information. Then could not make the repair with out doing a costly replacement. I found a shop that could do the repair f More

by pbjoesmom
Recommend Dealer
No
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February 04, 2024

It was good they took my car right in was completed in less than a hour and final bill was same as estimate More

by Laynel1
Recommend Dealer
Yes
Employees Worked With
The woman
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

We're so glad you had an outstanding experience with our excellent staff! Thank you for your 5-star review, and we hope to work with you again!

February 04, 2024

Everyone was polite and explained all details and delays with the appointment. Happy with the service. More

by TRACY_BURG
Recommend Dealer
Yes
Employees Worked With
Kendra
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Feb 04, 2024 -

TRACY_BURG responded

Kendra was polite and explained everything throughout the appointment.

Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your kind review, Tracy! We're are delighted to hear that Kendra has always been a big help when your vehicle is in for service. Take care!

February 03, 2024

This was our first experience with Spitzer Jeep and Tiffany made it completely comfortable. Communication was awesome More

by nhunt2
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving this wonderful review! Providing top-notch service is so important to us, and we are glad that Tiffany's efforts could meet your satisfaction. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

They are always quick to help and get my trucks in for service / recall / warranty. service department is very good. Parts department goes above and beyond, to find what I need. More

by Dpbford7897
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are honored that you took the time to visit us, and to make your experience with us both smooth and successful. Safe travels until we meet again!

February 03, 2024

Tiffany was knowledgeable and polite She provided information regarding our need for a new battery More

by STEPH232515
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! It's wonderful to know that Tiffany provided you with top-notch service, and she will be honored to have earned your kind recommendation. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

February 03, 2024

Fast, curtious, friendly, helpful and answered all my questions. I will definitely come back again. More

by JNRHAMM18
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star review! It is our pleasure to serve you. Please do not hesitate to give us a call if we may be of further assistance to you in the future!

February 02, 2024

Came in for an oil change. Tim was amazing and thorough They were very quick to get the job done More

by LUVBUG8418
Recommend Dealer
Yes
Employees Worked With
Tim Wolford
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your kind review. We're are delighted to hear that Tim has been a big help when your vehicle is in for service. Safe travels until we meet again!

February 02, 2024

Very professional, seemed very concerned with the issue Kept me up to date and made the process very easy More

by cbigelow29
Recommend Dealer
Yes
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Feb 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for taking the time to write this great review and for the 5-star rating! Our team will be thrilled to hear of your comments.

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