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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
643 Reviews

643 Reviews of Spitzer CDJR Mansfield - Service Center

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December 05, 2023

Ready to check me in and take care of my issue. However, the issue isn't resolved and I'm not sure they have a solution More

by Jeff.devito
Recommend Dealer
Yes
Employees Worked With
Tiffany
December 05, 2023

Very friendly service, clean, waiting area, communicated every step along the way. I felt appreciated that I did business there. More

by ADAM@MYARTIDEAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Potoczny
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Adam, Thank you for taking the time to leave this 5-star rating! We are so glad to provide you with the quality care that you deserve. We wish you the safest of travels- on behalf of the entire team!

December 03, 2023

The service was done in a timely manner and they even let me keep there till I was able to pick it up. Thanks More

by Charlestina2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with a 5-star experience, and we greatly appreciate your positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 01, 2023

They are the best. Very fast and informative on what is going on when servicing my jeep. Thank you to everyone for being so nice. More

by aprilmfinnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Dec 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your great feedback! We are overjoyed that our team could provide you with the quality care that you deserve. Wishing you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

December 01, 2023

Great service would recommend the dealer to any one tim is the best. He always helpsme More

by GNOBLIT7165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this positive review! We are so glad that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We look forward to your next visit!

December 01, 2023

Great customer service. Always friendly and knowledgeable. Service is quick and shuttle is very convenient if you have to get to work and back. More

by angel62617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star review! Offering efficient service is so important to us, and we are pleased that our efforts met your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service!

December 01, 2023

The staff at Spitzer was very nice and very helpful. I will recommend Spitzer to other people. More

by HELPKIASERVEYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 30, 2023

We were able to schedule an oil change online and was askew to set the appointment pretty easily. We were told it would take 45 minutes to do the oil change and rotate the tires. They did it within tha More

by sah4mah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwyneth Hall
Nov 30, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible. Wishing you the safest of travels- on behalf of the entire team!

November 30, 2023

It is a family atmosphere. They are very courteous and helpful. Everything from providing a drink/snack bar in the waiting area to the service clerks, customer oriented. Don't More

by TAMARA.TAMARA.CRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are proud that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 29, 2023

Tim was great to work with. Excellent service! Fast completion of work performed on my vehicle. More

by FLASHGG4036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad that Tim made your experience with us an all-around success. We wish you the safest of travels- on behalf of the entire team!

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