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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
760 Reviews

760 Reviews of Spitzer CDJR Mansfield - Service Center

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April 08, 2025

The service people there are always eager to help & will listen to my concerns & make suggestions that are very helpful. More

by 3jula6mc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A new gentleman was in the service department & he helped me while Tim & Kendra were assisting other customers. He was very helpful & considerate. I'm terrible with names so I apologize for that.
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Apr 09, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your kind review! Your safety and satisfaction are our utmost priority, and we are delighted that our team consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2025

Friendly and efficient. I wish they had taken care of the Spitzer insignia on the back of the vehicle. Was silver, now is yellow and looks tacky. More

by emilyshaffer.es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

Went very smoothly. The guy I worked with very notable and kind and respectful. Awesome More

by DEBBOOP1970
Recommend Dealer
Yes
Employees Worked With
Don't remember his name,but he was Great
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Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are happy to hear that our team was both kind and helpful. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service.

April 06, 2025

Arrived a little early. They promptly checked me in and offered me to wait inside. When finished they came to get me and I had some questions about a letter I received fro More

by BIGMOMMAJOE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 05, 2025

They are good at letting you know if anything needs to be taken care of now or in the future More

by BIGDADY43050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 04, 2025

The service people and technicians are so nice, polite and professional I will always take our vehicles to spitzers More

by Tsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with our best care in your visits to come!

April 03, 2025

Thank you so much for all the time & hard work having my vehicle done correctly and efficiently. I appreciate all the workers & Tim’ More

by Bhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that Tim and the team were both helpful and efficient. Your safety and satisfaction are our utmost priority. We hope to see you again the next time you are in need of automotive service.

April 01, 2025

Timothy Wolford. ..he went above and beyond. I made an appointment online on Saturday and unknowingly did it incorrectly. He called me Monday morning and set up an app More

by suslynn79
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford...he went above and beyond. I made an appointment online on Saturday and unknowingly did it incorrectly. He called me Monday morning and set up an appointment for me. Appreciated that extra step
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Apr 07, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Timothy this positive review! We are glad that he took great care of you. It is our pleasure to assist you in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.

March 30, 2025

Excellent team! We bring Pacifica, Wrangler, and Outback to you for everything. Very service oriented and we love Tim and Kendra More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Providing 5-star service is so important to us, and we are glad that Tim's and Kendra's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!

March 29, 2025

Good experience, showed me the vehicles I called and asked about. Once I decided on the one I was most interested in they quickly got me a price and my trade in value. I decided to buy the truck and fin More

by Alan Leonhardt
Recommend Dealer
Yes
Employees Worked With
Maria
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Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Alan, we appreciate your positive review! We are honored to have had the opportunity to work with you, and we are pleased to hear that our team provided you with a quick and efficient experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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