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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
649 Reviews

649 Reviews of Spitzer CDJR Mansfield - Service Center

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March 13, 2024

Kendra Weaver was very helpful with all my questions that I had. I would recommend people to ask for her to help you if you had any questions about your vehicle. More

by THOMASJEREMY69
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Mar 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Kendra! We are honored to have had the opportunity to work with you, and happy to provide you with 5-star service. Wishing you the safest travels!

March 13, 2024

It was good. Unfortunately, the tech found issues that were expensive and unexpected, but the dealership was able to find parts and complete the repair in time fo More

by hillard.md
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
March 11, 2024

The high was the car wash the low would be me wondering who was going to help me when I first arrived ... no one was here to help me that's for sure. That was a little annoying More

by TIFFCANDO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
March 10, 2024

Accommodating, service oriented. Great place to take your vehicle for service. Both Tiffany and Kendra are awesome service advisors! More

by Lmerwine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Mar 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Tiffany and Kendra could provide you with a smooth, pressure-free experience. We hope for an opportunity to work with you again!

March 10, 2024

Was a very excellent experience. Kendra had told me back in January that I would be needing tires soon, and if I could wait, they would be having a sale in March. I called, she remem More

by southstroff
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Mar 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Kendra this 5-star rating! We are so glad that she could provide you with top-notch service and will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

March 09, 2024

My experience with Spitzer was great. Everyone I dealt with was very friendly. Tiffany was awesome about helping me out with my loaner vehicle, and letting me know what was going on with More

by mnd9697
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
Mar 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are delighted that Tiffany provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with!

March 09, 2024

The process was very quick and painless. Ron was an amazing help with getting me my dream car. More

by Gracie Shoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that Ron could get your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 08, 2024

Kinds Briggs always assists me for all my maintenance needs. She is always honest with me and looks out for my best interest. I will always deal with Linda Briggs. More

by mstebleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Mar 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Linda this positive review! We are so glad that she took great care of you. It is our pleasure to assist you in any way possible. Take care!

March 08, 2024

Our service was an hour and a half long. Very professional and courteous to us. We were pleased. More

by mike_sheri2004
Recommend Dealer
Yes
Employees Worked With
Qwenyth Hall
Mar 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Mike! We are so glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know!

March 08, 2024

Service was really good! I did not like that I was charged $100 for engine filter that cost $50 and takes 2 minutes to install, my husband wasn't happy More

by WEEZBURGIN
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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