Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
760 Reviews

760 Reviews of Spitzer CDJR Mansfield - Service Center

Sort by
April 17, 2025

Excellent service. Worked me in extremely quickly, as I am leaving the state. Very kind and knowledgeable. I also appreciate the kid friendliness! More

by Mrlong4290
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Mr. Long, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

April 16, 2025

They had very professional and efficient service before, during and after the purchase. They also had great follow up. More

by LATOYA.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Report | Print
Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 15, 2025

I usually have great service it was just ok this time. I asked when I scheduled if they would have the part. I was told by Steve that he would make sure it was available. They didn’t have the right part b More

by jen73rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Jen, Thank you for taking the time to write this honest review. We are very sorry to hear that your service experience was way too long and expected it to be finished sooner. We understand your frustration and confusion, we would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 14, 2025

The service and employees are the best. Been going to spitzers since my dad. He always got his cars from them and now I do. More

by Tsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your amazing review! We are honored that you have continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

April 13, 2025

She was very helpful and her time to help me great person good to work with More

by BOBCAROLCHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star review! We are pleased to hear that our team provided you with top-notch service throughout your visit. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs.

April 12, 2025

Super duper Super duper super hero super level of legend status Super super super super More

by theosuchemist
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star review! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

April 11, 2025

They were Fast and efficient. I trust them for all my work done on my vehicles. More

by ADAM.SIDDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Adam, Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

April 11, 2025

I was treated by tim Wolford he seemed very knowledgeable about my jeep and took really good care of me More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gill
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that Tim took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 09, 2025

The employees are always courteous and polite. There is never a long wait for the service to be completed. More

by psalt45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
Report | Print
Apr 11, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 08, 2025

Called in and got an instant appointment on the same day. Tim was very helpful and my vehicle was fixed the same day.Due to my job I was very happy. More

by KEATWW007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that Tim got your automotive swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

1
2
3
4
...
76