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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
753 Reviews

753 Reviews of Spitzer CDJR Mansfield - Service Center

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August 24, 2024

Always pleasant and friendly. I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 More

by SUZIEQCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also young man that I had never seen before in the service center.
Aug 30, 2024 -

Spitzer CDJR Mansfield responded

SUZIEQCRAWFORD, it is truly our honor that you've consistently enjoyed our services by the experts of Spitzer CDJR Mansfield! Your trust and loyalty with us is absolutely valuable and so is your recommendation to others. We wish joy and safety on the road with your Jeep!

August 24, 2024

Very professional! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you! More

by JOHNCLAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
Aug 30, 2024 -

Spitzer CDJR Mansfield responded

JOHNCLAUSS, thank you for servicing your Jeep with us at Spitzer CDJR Mansfield and your kind recommendation to our dealership! We look forward to providing the utmost deserved assistance to you again and enjoy your travels in safety!

August 23, 2024

The Service Advisors are courteous and professional and take care of your needs. Service was performed in a timely manner. More

by DMUSSER694
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Spitzer CDJR Mansfield responded

DMUSSER694, it is incredible to know your recent service with us at Spitzer CDJR Mansfield was met with courtesy and professionalism with great care! We wish you enjoyment on the road in your Ram!

August 18, 2024

Service Staff is knowledgeable, very professional and friendly. I would recommend their dealership to others for sure. More

by sdanals1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

sdanals1, we are so honored that you prefer and recommend others to our services at Spitzer CDJR Mansfield! Thank you for your kind mention of our experts' professionalism and friendliness as the opportunity to serve is truly valuable. Please enjoy your Ram in all your travels!

August 17, 2024

Kendra was amazing! She worked tirelessly to grt my issues resolved. The service team was great as well! Thank you! More

by Tiffany D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Tiffany, we are absolutely pleased that Kendra at Spitzer CDJR Mansfield was super attentive and worked extremely hard to get your car back and running smoothly! Your recommendation is excellent support to us and we wish you the safest of travels in your Ford!

August 16, 2024

Purchased vehicle air was lost in back right tire asked about it was told that it just needed refilled, then proceeded to have a issue the next week and not replace the sensor that they took out after tell More

by DGOLAB0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Remington Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

DGOLAB0616, thank you for your feedback on your experience with us at Spitzer CDJR Mansfield! It is incredibly important that we attend to your matter with urgent care regarding your tire needing a further look into. Please reach out to our Service Manager Greg Gilliam at 567.247.0254 at your allowance to turn your experience around and until then please enjoy your travels with safety!

August 15, 2024

I appreciate the Spitzer service dept as well as their repair shop. I recently had a fender bender & my car was returned in just a couple of days, looking like new plus my mechanical work was also done. More

by Sharon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Sharon, it is an honor knowing our experts took excellent care of getting you back on the road in great timing! We at Spitzer CDJR value your input and really appreciate your recommendation. Please enjoy your Ford in safety!

August 15, 2024

The dealership is professional, friendly and always courteous! The take care of my vehicle and make sure everything is done correctly! More

by Tim_Brafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Tim, it is gratifying to know that your visits with us is always met with courtesy, friendliness and professionalism at Spitzer CDJR Mansfield! We truly appreciate your recommendation and we wish you safest of travels in your Jeep until next time!

August 09, 2024

Very friendly. Fast service would use them again and recommend them to friends and family.. More

by Stacymccune71
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Aug 12, 2024 -

Spitzer CDJR Mansfield responded

We at Spitzer CDJR Mansfield are so grateful for your awesome review about our dealership, Stacy! Your time is incredibly valuable to us and it is pleasing that our team efficiently got you back on the road earning your recommendation for others to give us a try. Please have the safest of travels in your Dodge until we meet again!

August 09, 2024

I am completely satisfied with the work done on my Jeep. The service was very good and Kendra was very pleasant to deal with. More

by TWEETY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Spitzer CDJR Mansfield responded

Tweety, it is such a delight that your satisfaction was met on your recent visit with us at Spitzer CDJR Mansfield! Thank you for your kind words about Kendra's excellent assistance as well as your recommendation for others to try us out. Until next time, please enjoy your Jeep with safety!

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