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Spitzer CDJR Mansfield - Service Center
Ontario, OH
752 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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752 Reviews of Spitzer CDJR Mansfield - Service Center
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August 30, 2024
Spritzer generally care about giving their clients honest true service. They will not take advantage of you by scaring you into buying new brakes or other services if you do not need them to be replaced. The true service. They will not take advantage of you by scaring you into buying new brakes or other services if you do not need them to be replaced. They stand by their work. More
by Marty
Verified Customer
August 29, 2024
My purchase experience in 2019 wasn’t especially pleasant, but my van warranty brought me to Spitzer Service Dept., and Tim W. and Kendra W. are THE reasons I stay. They are the epitome of good, str pleasant, but my van warranty brought me to Spitzer Service Dept., and Tim W. and Kendra W. are THE reasons I stay. They are the epitome of good, straightforward, honest values in humans and in service. More
by lisa_philly003
August 27, 2024
Very rude and unhelpful sales. Told me I couldn’t get a new truck then I went to another dealer and got one. Basically told me to F off. Unprofessional. The service department was Told me I couldn’t get a new truck then I went to another dealer and got one. Basically told me to F off. Unprofessional. The service department was helpful. More
by jgrega27
Employees Worked With
Tyler
August 26, 2024
I purchased my new Jeep Wrangler at Spitzer, a couple of years ago, and had a very fair deal on a trade in. From that point on with their professional a, service has been above and beyond. No worries abo years ago, and had a very fair deal on a trade in. From that point on with their professional a, service has been above and beyond. No worries about doing work that does not need done, they are 100% honest. Their mechanics are excellent and beyond 5 stars. From the service department when you check in with Tim Wolford or one of the excellent staff members, to the completion of the service done, everything is top notch and above board. Whether you are purchasing a new vehicle, or servicing an existing vehicle, you can't go wrong with Spitzer in Ontario/Mansfield, Ohio, the are the BEST from start to finish! More
by wldwrdwky1
August 25, 2024
Bought a brand new Dodge Durango and the entire vehicle has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When I took my car to the paint shop he explained that my WHOLE CAR would need wet sanded and buffed to see if that would resolve the issue. Instead Spitzer just had them do one door that I originally pointed out the worst spot. I explained to them before I even dropped my car off the while car needed fixed. If I could give this car back and go buy another explorer I would in a second! Buying a Dodge Durango is one of the biggest most costly expenses ever! And of course I am getting no help and no one else seems to mind but I guess it is not their money. I will be taking my car back again on Monday and talking with the service manager. The fact they have had my car multiple times and never once done anything to compensate the gas, time involved or hassle of the back in forth is absolutely ridiculous! More
by HLantz
Employees Worked With
August 24, 2024
I am very satisfied with my experience with Spitzer Jeep - both with the sales and service departments. - both with the sales and service departments. More
by SUZE9002
Employees Worked With
August 24, 2024
Friendly customer service. Attention to detail. Tim & Colton are excellent Time they had the car longer than expected Attention to detail. Tim & Colton are excellent Time they had the car longer than expected More
by jonnibloecher
August 24, 2024
Always pleasant and friendly. I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 More
by SUZIEQCRAWFORD
Employees Worked With
Other Employees :
Also young man that I had never seen before in the service center.
