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Spitzer CDJR Mansfield - Service Center
Ontario, OH
751 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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751 Reviews of Spitzer CDJR Mansfield - Service Center
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September 21, 2024
I made my appointment online so I went to Kia and it wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t ma wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t match any vehicle I own. More
by BOONS_20
Verified Customer
September 20, 2024
I have been coming to Spritzers for service since I purchased my 2016 Dodge ram and have been completely happy with with the dealership. purchased my 2016 Dodge ram and have been completely happy with with the dealership. More
by OPOSUMN
September 16, 2024
Vehicle was brought in for a Fuel issue. They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Turbo actuator, multiple sensors, gaskets, They also rotates the tires but didn't adjust the tire pressure. They crushed the end of my exhaust. Kendra Weaver authorized a repair without my consent, and blames it on me. Greg Gilliam the service manager takes no responsibility for his employees, the service provided, or the damage. Please Go anywhere else. More
by LBuck179
September 15, 2024
Did not do the service requested, took way too long and then wanted me to send pictures of my vin and mileage…I however did not seemed weird to me then found out they wanted my service date in weeks later then wanted me to send pictures of my vin and mileage…I however did not seemed weird to me then found out they wanted my service date in weeks later with false mileage…I’m not sure I will ever go back with such shady service!!! More
by JOYBOWMAN72
Employees Worked With
September 15, 2024
Service was timely and the staff was friendly and professional. Will return in the future as needed. professional. Will return in the future as needed. More
by nansidhall
Employees Worked With
September 15, 2024
Friendly staff and comfortable amenities at this dealership made my service experience tolerable. Extensive inventory browsing made my wait time seem to go quicker. dealership made my service experience tolerable. Extensive inventory browsing made my wait time seem to go quicker. More
by r.crowe
September 14, 2024
Only issue was it took 1 1/2 hours for a basic oil change and tire rotation… and tire rotation… More
by SHIPSCDG
September 13, 2024
I am impressed with the way they help and handle what was going on with my car gave me a ride home and picked me back up I truly appreciate it going on with my car gave me a ride home and picked me back up I truly appreciate it More
by MBRISTOW1972
Employees Worked With
September 13, 2024
Kendra and Greg have been great to work with even with the frustrations with Chrysler. Chrysler itself gets -10 stars The service department has done a great job keeping me informed of the progress (or the frustrations with Chrysler. Chrysler itself gets -10 stars The service department has done a great job keeping me informed of the progress (or lack of) from their corporate office. More
by HLantz
September 13, 2024
Everyone that I have dealt with has been very friendly and eager to help me. and eager to help me. More
by amber.castor
