Spitzer CDJR Mansfield - Service Center

Nice people to deal with always willing to help with problems very efficient Good People problems very efficient Good People More

The customer service is excellent. I enjoyed working with Kendra Weaver.She kept me informed the whole time I enjoyed working with Kendra Weaver.She kept me informed the whole time More

Very disappointed…the fact that I have been waiting almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always anoth almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always another week out and let’s see in the parts come in. You would think customer service would do something to expedite the order and find some sort of work around. Plus, I should not have to be the one to call for an update. I’ve waited weeks at a time to get any type of update. Like I said, it’s always the same, have to wait…TOTAL xx!!!! More

Disappointed in the manufacturer more than the dealer. Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, was told it needs brakes, I replaced my rear differential myself, Brakes were well beyond 60% remaining. Lastly, I asked to have the corrosion repaired under warranty and was told no because I didn’t buy new. Because of this, I’ll be trading in my Durango, Fiat 500 and wrangler for another brand. Very disappointed in the brand that I’ve been extremely passionate and loyal to for many years. Good luck Stellantis, last dollar I’ll spend with your organization. More

Colton took me in for the oil change even though I was scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. Yo scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. You have a better waiting room. More

Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this. problem it has never been fixed. I had a lot done but I can’t understand this. More

Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! More

I always have a good experience getting my truck serviced with spitzer motors in Mansfield. with spitzer motors in Mansfield. More

This visit marks the second time I brought my 2020 jeep Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranti Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranties about the wire out and I’m gonna be stuck with an issue that I might have to pay out-of-pocket because that service center is unable to find the problem. More

Everyone was really nice and took really good care of me and they were very respectful of my vehicle and they were very respectful of my vehicle More