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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
669 Reviews

669 Reviews of Spitzer CDJR Mansfield - Service Center

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January 31, 2025

Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 31, 2025

Very friendly and worked quickly. Waiting area was comfortable and clean. Service center had battery for key fan in stock! More

by Terbo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

January 27, 2025

Communication was excellent up to the point of repair. A part or labor delay from another customer tied up a lift which turned this repair into several hours from the 30 minutes originally planned for. More

by Enewmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. We are very sorry to hear that your experience wasn't up to par. We would love to see how we can change your review to a better one, if you would like to speak to a service manager they will be more than welcome to help you out. Thank you for your time and patience.

January 26, 2025

Arrived early they got me in ahead of time and got me on my way. Very friendly staff. Nice coffee machine.. More

by Lulupnut99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 25, 2025

Professional prompt service! Very attentive and willing to listen to my concerns. Pricing was fair. Happy to recommend them. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan was well-informed and very helpful
Report | Print
Jan 27, 2025 -

Spitzer CDJR Mansfield responded

Brian, Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 23, 2025

Always a pleasure working with Spitzer. We have used their services with our vehicles in the past 8 years! Always willing to help! More

by DESIRAEBURNSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that our team consistently takes exceptional care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 21, 2025

I was travelling from NY to TN yesterday when my Gladiator started shimmying on the highway. Timothy Wolford identified the problem and despite being booked solid with appointments did everything i More

by kplehenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer CDJR Mansfield responded

On behalf of everyone here at- Spitzer CDJR Mansfield, thank you for your wonderful review and your loyalty to our dealership. Wolford will be overly excited to hear you added her to your stellar review, thank you. We are happy to hear that your vehicle services needs were met with convenience and great results. Safe travels!

January 21, 2025

I've had a good experience. Everyone is very accommodating and Everyone is so helpful. More

by sonwman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 22, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Safe travels!

January 21, 2025

Service Teck was excellent, nice waiting area, Kendra kept me well informed , I would recommend her for a promotion More

by Skip.decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Kendra will be overly excited to hear your very kind words, thank you. Please let us know if you have any other issues. We would be happy to help! Safe travels!

January 21, 2025

Great place to shop with friendly workers and visually appealing. Everyone has a good attitude and some good above and beyond with customer assistance. More

by BRIANHITE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Hergatt
Report | Print
Jan 22, 2025 -

Spitzer CDJR Mansfield responded

Brian, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

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