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Spitzer CDJR Mansfield - Service Center
Ontario, OH
634 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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634 Reviews of Spitzer CDJR Mansfield - Service Center
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December 29, 2024
I was kept waiting for 6 hours and nothing was done to my truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have check truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have checked that before you had me wait so long? You did do some research on finding a shift cable. I appreciate that. However, I was told that the person handling my vehicle came out looking for me and I wasn't there. I was. I saw him at least six times and made eye contact with him. He did not seek me out. Next time I will go to a different dealer. Thanks. Steven Hertzler More
by SHERTZLER
Verified Customer
December 27, 2024
We loved working with Riley. She answered questions and explained things clearly. We would work with her again! She answered questions and explained things clearly. We would work with her again! More
by VYNTAGEBARN
December 26, 2024
Great service! Mistakes were made, but corrected and the fee was waived as well! Thank You! Mistakes were made, but corrected and the fee was waived as well! Thank You! More
by Blackattack1030
Employees Worked With
December 22, 2024
Very friendly and quick service. Answered all questions,fair price for service.clean atmosphere.Very impressed.will Come back Answered all questions,fair price for service.clean atmosphere.Very impressed.will Come back More
by TRIDICOJ
Employees Worked With
December 19, 2024
Tim was excellent to work with. Took care of my appointment and kept me informed during the whole process Took care of my appointment and kept me informed during the whole process More
by JKKNEP
Employees Worked With
December 19, 2024
Very easy to schedule and service staff is always top notch. Oil change completed on time. notch. Oil change completed on time. More
by Brettig0
December 15, 2024
Very good service very good service very good service very good service very good service very good service very good service very good service very good service More
by SHSCHONY
December 14, 2024
I got an oil change, the vehicle leaked all the oil out afterwards and now I am battling this situation with Spitzer. Although the spitzer team has been accommodating I now have a vehicle that has been dri afterwards and now I am battling this situation with Spitzer. Although the spitzer team has been accommodating I now have a vehicle that has been driven with no oil and am worried that the vehicle will be subject to many engine issues down the road: I am currently waiting on a resolution from the Spitzer team More
by MRMOOREETM
Employees Worked With
December 14, 2024
Kendra is an asset to your business and goes the extra mile! Anthony Mc Queen also!👍 mile! Anthony Mc Queen also!👍 More
by Abowman20
December 14, 2024
Tim is great! He kept me informed while my truck was in for repair. He's super friendly and I would highly recommend taking your vehicle to Spitzer! The staff is g He kept me informed while my truck was in for repair. He's super friendly and I would highly recommend taking your vehicle to Spitzer! The staff is great and so are the mechanics! More
by Tanya.Noble
