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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
669 Reviews

669 Reviews of Spitzer CDJR Mansfield - Service Center

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August 07, 2024

Nice service dept. Tim Wolford was a big help,got me in and out ,fixed the problem More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Spitzer CDJR Mansfield responded

Bill, it is so great to know that our service team and Tim were big help to you during your recent visit to Spitzer CDJR Mansfield! Your recommendation is huge in support and we wish you enjoyment on the road with your Jeep!

August 07, 2024

After a difficult time at a different dealership, Spitzer found the elusive part, and replaced it in a timely fashion! More

by Crystallude12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Spitzer CDJR Mansfield responded

Crystallude, we are so glad to know that our service team put a stop to this elusive part and got you back on track in fashionable time! On behalf of Spitzer CDJR Mansfield, thank you for your recommendation and enjoy the road in your Dodge Ram!

August 05, 2024

Excellent customer service and friendly staff. Nice waiting room for waiting in and the wait time was minimal. More

by BTHOWELL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

We are truly delighted about your review on your recent visit to our service department with minimal wait time and a nice area to do so! Thank you for your recommendation for others to give us a try as we continue to provide the utmost deserving assistance. Safest of travels everywhere in your Jeep!

August 04, 2024

They were fast to help me when i arrived , however the communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when More

by Natalie Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Natalie, thank you for your review on your recent experience with us at Spitzer CDJR Mansfield! Your full satisfaction is indeed valuable to us and we want to make sure we make any corrections possible to improve your experience. Please reach out to our Service Director Greg Gilliam at 567.247.0254 at your allowance and in the meantime please enjoy your Honda on the open road!

August 03, 2024

Every one i came crossed at the dealership were nice and explained everything about my car well. More

by KENYAWYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Kenya, we are delighted that our staff you came across were nice and provided you important information useful for your car at Spitzer CDJR Mansfield! Thank you for trusting us with your safety and comfort on the road and your kind recommendation. Please enjoy your Kia until next time!

August 03, 2024

They always: Are friendly. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. More

by Havenoidea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton C., Robert Maynard
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Haven, we are so thrilled that our team provided you with the utmost courteous and efficient service during your recent visit at Spitzer CDJR Mansfield complete with a ride to work and delivering your truck washed! Your generous recommendation for others to give us a try is very appreciated and we wish you enjoyment in your Dodge onto next time!

August 01, 2024

Very friendly and professional staff. We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off More

by ohiobrits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Spitzer CDJR Mansfield responded

Ohio, it is to our delight to know Kendra and our crew were professional and provided thorough communication to you on your successful service with us! Thank you for recommending others to try us out and we wish you and yours enjoyment on the open road!

July 31, 2024

I was stuck after losing my keys. Sara in parts was supper helpful and understanding. She tried to everything possible on a Saturday just before closing. Colton looked after everythin More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, colton
Aug 01, 2024 -

Spitzer CDJR Mansfield responded

Paul, we are so thrilled for you that Sara and Colton looked after your car and completed service in great timing for your trip! Thank you for taking the time sharing your awesome experience with us as well as recommending others to check us out. We wish you safest of travels in your Chrysler!

July 29, 2024

Been my dealership of choice for the last 20 years. I have had a lot of service appointments and the people are always professional More

by wkohler520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Spitzer CDJR Mansfield responded

Wkohler, it is truly our honor to have your loyalty regarding your safety and comfort on the road for the past 20 years! Thank you for your awesome review of your exciting recent service along with your recommendation for others to check us out. Please enjoy your Dodge until next time!

July 26, 2024

Spitzer was fantastic. They got me right in and replaced my running boards quickl and without any hassle. More

by kreger.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Spitzer CDJR Mansfield responded

Kreger, we are so thrilled that our service team provided you fantastic assistance on your Ram with quickness and no hassle! Thank you for recommending others to check us out and we wish you safest of travels everywhere!

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