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Spitzer CDJR Mansfield - Service Center
Ontario, OH
669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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669 Reviews of Spitzer CDJR Mansfield - Service Center
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August 26, 2024
I purchased my new Jeep Wrangler at Spitzer, a couple of years ago, and had a very fair deal on a trade in. From that point on with their professional a, service has been above and beyond. No worries abo years ago, and had a very fair deal on a trade in. From that point on with their professional a, service has been above and beyond. No worries about doing work that does not need done, they are 100% honest. Their mechanics are excellent and beyond 5 stars. From the service department when you check in with Tim Wolford or one of the excellent staff members, to the completion of the service done, everything is top notch and above board. Whether you are purchasing a new vehicle, or servicing an existing vehicle, you can't go wrong with Spitzer in Ontario/Mansfield, Ohio, the are the BEST from start to finish! More
by wldwrdwky1
August 25, 2024
Bought a brand new Dodge Durango and the entire vehicle has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When I took my car to the paint shop he explained that my WHOLE CAR would need wet sanded and buffed to see if that would resolve the issue. Instead Spitzer just had them do one door that I originally pointed out the worst spot. I explained to them before I even dropped my car off the while car needed fixed. If I could give this car back and go buy another explorer I would in a second! Buying a Dodge Durango is one of the biggest most costly expenses ever! And of course I am getting no help and no one else seems to mind but I guess it is not their money. I will be taking my car back again on Monday and talking with the service manager. The fact they have had my car multiple times and never once done anything to compensate the gas, time involved or hassle of the back in forth is absolutely ridiculous! More
by HLantz
Verified CustomerEmployees Worked With
August 24, 2024
Always pleasant and friendly. I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 More
by SUZIEQCRAWFORD
Employees Worked With
Other Employees :
Also young man that I had never seen before in the service center.
August 24, 2024
Very professional! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you! More
by JOHNCLAUSS
Employees Worked With
Nathan Collins
August 24, 2024
I am very satisfied with my experience with Spitzer Jeep - both with the sales and service departments. - both with the sales and service departments. More
by SUZE9002
Employees Worked With
August 24, 2024
Friendly customer service. Attention to detail. Tim & Colton are excellent Time they had the car longer than expected Attention to detail. Tim & Colton are excellent Time they had the car longer than expected More
by jonnibloecher
August 23, 2024
The Service Advisors are courteous and professional and take care of your needs. Service was performed in a timely manner. take care of your needs. Service was performed in a timely manner. More
by DMUSSER694
Employees Worked With
August 18, 2024
Service Staff is knowledgeable, very professional and friendly. I would recommend their dealership to others for sure. friendly. I would recommend their dealership to others for sure. More
by sdanals1
Employees Worked With
