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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
669 Reviews

669 Reviews of Spitzer CDJR Mansfield - Service Center

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September 30, 2024

Been good working with everyone in the service side, been a few bumps, but we have worked them out. More

by tcolosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t have mechanics name but he was awesome!
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Oct 03, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were good to work with. We wish you safe travels until we meet again!

September 29, 2024

They are good at get people in to get there oil changed and get them back on the road More

by BRANDONBOND2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this positive review! We are happy to know that our team was good and got you in and out back on the road quickly. Please do not hesitate to let us know how we may be of further service to you.

September 29, 2024

Pleased with Patrick our sales person and all the staff were friendly and helpful. A + More

by COTSAMIRE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Oct 03, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Patrick this flawless review! We are honored to have had the opportunity to work with you and we are glad that Patrick could provide you with 5-star service. We are pleased to know that he was friendly and helpful. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

September 24, 2024

Over the years, Spritzers Ram service department has been there for all my vehicle maintenance. They have been exemplary in all my visits and have kept me running smoothly throughout all of my vehicle p More

by Blacknight199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they are always friendly, upfront, kind and courteous. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 23, 2024

Good place to deal with Good people and service work was done when told it would be More

by ACOGAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that the work was done when told it would be. We wish you safe travels until we meet again!

September 23, 2024

Colton was fantastic! Great service! I will definitely be coming back again for service when needed! More

by bridgetann825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
Report | Print
Sep 24, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Colton this flawless review! We are thrilled to hear that Colton took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was fantastic. We look forward to serving you again in the future when the time comes.

September 22, 2024

Courteous staff, job completed in a timely manner, complimentary car wash, fair pricing. item backed with warranty More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Amanda, Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they were courteous and completed your service in a timely manner. Please do not hesitate to let us know how we may be of further service to you.

September 21, 2024

I made my appointment online so I went to Kia and it wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t ma More

by BOONS_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are sorry for the trouble you faced during your service here. Please contact us here at the dealership and ask for the Service Manager to see if there is anyway we can help. Thank you we wish you safe travels until we meet again!

September 20, 2024

I have been coming to Spritzers for service since I purchased my 2016 Dodge ram and have been completely happy with with the dealership. More

by OPOSUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Sep 20, 2024 -

Spitzer CDJR Mansfield responded

OPOSUMN, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that you have been completely happy with us. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 16, 2024

Vehicle was brought in for a Fuel issue. They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu More

by LBuck179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Spitzer CDJR Mansfield responded

We are sorry to hear of your disappointment with your service experience here at Spitzer CDJR Mansfield. We sincerely apologize for any services that may have been missed. Please contact us here at the dealership and contact the General Manager to see how we can help. Thank you!

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