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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
749 Reviews

749 Reviews of Spitzer CDJR Mansfield - Service Center

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April 24, 2025

Great customer service , been using for years! !! Kendra is very attentive and cares about her customers More

by NEWHAVENAUTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra consistently takes great care of you. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 23, 2025

Enjoyable, knowledgeable, friendly , polite, goes above and beyond! Recommend to everyone. Service is GREAT!!!!!! Love this dealership!!!!! More

by Sundaynightwrinkles
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

April 22, 2025

Walked me through all service items that were needed Excellent leader in the service dept More

by TP.BAKER
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 23, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2025

Steven was the young man who helped me—the first time I met him. He was very efficient. My car was ready to go in a reasonable amount of time. The only suggestion I would have is that they would wipe dow More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 21, 2025 -

Spitzer CDJR Mansfield responded

Davis, Thank you for sharing this review with us. Steven and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

April 21, 2025

Very conscious of my time, kept me informed. Very conscious of my time, kept me informed. Nice waiting area. More

by cjd
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 21, 2025 -

Spitzer CDJR Mansfield responded

CJD, Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day. We look forward to the next opportunity to serve you again.

April 18, 2025

Good service, letting me know what needs Tobe fix which is high on my list!! Thanks for all your people do a great job!! More

by dgemzer107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are happy to hear that your vehicle was fixed and back on the road so quickly. Our entire dealership will be honored to hear you were so pleased with their amazing customer service.

April 18, 2025

We had a great experience and they had us in and out very quickly…. We would highly recommend this dealership More

by TRACYMORGAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Tracy, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Thank you for your recommendation.

April 17, 2025

Very polite and friendly, she saved me money , by giving me a coupon. Over all no complaints More

by dnorr69.en
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Norr, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! We look forward to seeing you again!

April 17, 2025

Excellent service. Worked me in extremely quickly, as I am leaving the state. Very kind and knowledgeable. I also appreciate the kid friendliness! More

by Mrlong4290
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Mr. Long, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

April 16, 2025

They had very professional and efficient service before, during and after the purchase. They also had great follow up. More

by LATOYA.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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