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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
636 Reviews

636 Reviews of Spitzer CDJR Mansfield - Service Center

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January 06, 2025

Service was amazing, very friendly staff and friendly environment, would definitely bring my car back again! More

by skylar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Austin
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Skylar, Thank you for your very kind review. We are delighted to hear that your service needs were all taken care of the day of service. The entire team at- Spitzer CDJR of Mansfield will be thrilled to hear that all our needs were met, and your willingness to recommend us to other's, thank you!

January 06, 2025

I absolutely love the customer service and all the mechanical work rgat I had done at your establishment. More

by OWENSSHELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Owen, On behalf of everyone here at- Spitzer CDJR of Mansfield, thank you for your time and review. It's customer's like you that keep our departments striving for more, thank you. Safe travels and please let us know if you need anything else.

January 05, 2025

Friendly, helpful and efficient! Went in for an oil change and got a reminder that I should also get tires rotated. More

by DEBRAYFRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Debra, Thank you for your time and feedback. We are delighted to hear that we were able to take care of all of your service needs from the oil change to rotating your tires. Safe travels and we look forward to serving your automotive needs again.

January 04, 2025

They were very nice and did all they could to help. Even though my issue could not be fixed. More

by deanrizer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.

January 04, 2025

They are always very nice and polite. Very helpful on getting my Van taken care of. More

by CAROL.DZURANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Carol, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

January 04, 2025

The staff was helpful and had solutions. I felt welcomed. Very satisfied with the work completed. More

by BKTOE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to provide you with top-notch services your way. Safe travels and we look forward to seeing you when the time is right!

January 03, 2025

Very quick and high quality service dept. . Always friendly and helpful. Work Always done right the first time. More

by Cecil damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Cecil, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

January 02, 2025

The staff was quick, polite, and personable, and they made my service experience simple and easy. More

by jessnigh21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Jess, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer CDJR of Mansfield strives to offer our customers exceptional service both before and after the sale. Safe travels and we hope to see you in the future.

December 31, 2024

Awesome service great waiting room service advisor very nice everybody there were very helpful thanks for a great experience More

by jbachelder64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

December 31, 2024

Excellent service! Service done professionally and the price was fair. Even got a free car wash! More

by RHAWK21569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+, with that free car wash! Please contact us should you need anything else. Safe travels!

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