Back

Spitzer CDJR Mansfield

Ontario, OH

4.8
1,411 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
Contact Dealership

1777 W 4th St

Ontario, OH

44906

Directions

By Type

Showing 1,411 reviews

December 31, 2024

Excellent service! Service done professionally and the price was fair. Even got a free car wash! More

by RHAWK21569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+, with that free car wash! Please contact us should you need anything else. Safe travels!

December 30, 2024

Professional, reliable, and respectful. Definitely will be coming back in the future. Thanks again for everything! More

by kjzlphelps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!

December 29, 2024

Couldn’t fix the problem! Had it there twice! Still isn’t fixed! Going to call Chrysler! More

by Abowman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Spitzer CDJR Mansfield responded

On behalf of everyone here at- Spitzer Motors of Mansfield CDJR will like to thank you for the 5-Star review. If there is something that we left out during the sales process and you still had concerns or questions about your vehicle please contact us at our dealership to further assist you. Safe travels and Happy holiday's!

December 29, 2024

I was kept waiting for 6 hours and nothing was done to my truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have check More

by SHERTZLER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Spitzer CDJR Mansfield responded

Hello, Sorry to hear about the poor communication regarding your service. I'd love to get some more information so we can ensure it won't happen again in the future. Please give us a call as soon as possible to better assist you, as we value each and one of our customers and don't want to lose you. Hope to hear from you soon, safe travels and Happy holiday's!

December 27, 2024

Alan Beran could not help me on December 24 because they were closed. That really messed with my schedule. I didn't like it as well but he was willing to come in early on Thursday morning after Christmas. W More

by Little Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Beran
Dec 30, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Alan will be thrilled to hear that you added her to your splendid review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 27, 2024

We loved working with Riley. She answered questions and explained things clearly. We would work with her again! More

by VYNTAGEBARN
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
Dec 30, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. Riley will be over-joyed to hear that you added her to your stellar review, thank you! Safe travels and Happy holiday's!

December 26, 2024

Great service! Mistakes were made, but corrected and the fee was waived as well! Thank You! More

by Blackattack1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience, we are glad that the small issues we corrected! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

December 22, 2024

Very friendly and quick service. Answered all questions,fair price for service.clean atmosphere.Very impressed.will Come back More

by TRIDICOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle. We look forward to seeing you again for your next vehicle service. Safe travels and Happy holiday's!

December 19, 2024

This is a great dealership I've had nothing but a good experience since I leased my first car here. More

by kayrapongrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Spitzer CDJR Mansfield responded

Kayra, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle. Safe travels and Happy holiday's!

December 19, 2024

Riley was great to work with. Only thing, is still waiting on 2nd key fob. More

by HCONNIE629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Dec 19, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Lets us know if you don't receive that key fob, so we can further assist you. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

...
9
...