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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,411 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,411 reviews

January 05, 2025

Friendly, helpful and efficient! Went in for an oil change and got a reminder that I should also get tires rotated. More

by DEBRAYFRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Debra, Thank you for your time and feedback. We are delighted to hear that we were able to take care of all of your service needs from the oil change to rotating your tires. Safe travels and we look forward to serving your automotive needs again.

January 04, 2025

They were very nice and did all they could to help. Even though my issue could not be fixed. More

by deanrizer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.

January 04, 2025

Customer service was pretty good and everyone was really polite. I didn't feel like I was pressed to buy anything. Felt like I got a pretty fair deal More

by ALLENREYNOLDS1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Allen, Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle, Safe travels!

January 04, 2025

They are always very nice and polite. Very helpful on getting my Van taken care of. More

by CAROL.DZURANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Carol, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

January 04, 2025

The staff was helpful and had solutions. I felt welcomed. Very satisfied with the work completed. More

by BKTOE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to provide you with top-notch services your way. Safe travels and we look forward to seeing you when the time is right!

January 04, 2025

Did a good job setting me up with a new car on a low interest rate More

by USELESSINFORMATION1653
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Laws, Shane
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Congratulations on your new vehicle, and welcome to the- Spitzer CDJR of Mansfield Family! We are delighted that you chose our dealership for this experience. Safe travels and see when it's time for your next automotive services, you will be surprised with there exceptional prices as well.

January 03, 2025

Very quick and high quality service dept. . Always friendly and helpful. Work Always done right the first time. More

by Cecil damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Cecil, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

January 02, 2025

The staff was quick, polite, and personable, and they made my service experience simple and easy. More

by jessnigh21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Jess, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer CDJR of Mansfield strives to offer our customers exceptional service both before and after the sale. Safe travels and we hope to see you in the future.

December 31, 2024

They treated me great and did everything they said they would do . Courteous and helpful in explaining the features on the truck. More

by DWMARLOW53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Hergatt
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!

December 31, 2024

Awesome service great waiting room service advisor very nice everybody there were very helpful thanks for a great experience More

by jbachelder64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

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