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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,502 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,502 reviews

March 15, 2025

Very nice people in the service department. I got really good service and good car wash More

by BKEENER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are pleased to hear that our team provided you with a top-notch service experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 14, 2025

When I called them to ask about the issue, they said that they couldn't find the leaking antifreeze. They never called me to tell me that they finally found it. More

by MOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer CDJR Mansfield responded

Mojo, We appreciate you taking the time to write this review on your service experience. We happy to hear that our service department was able to find the issue and we were able to get you out quick and easy!

March 14, 2025

Fast speedy and personal service Tim is great Is had car towed the car with no expectations of when to pick it up. It was done by that afternoon More

by Annie oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Annie, Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. Thank you for your kind review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2025

Customer service great. One issue was not resolved but they did everything they could to figure it out. It’s more of a manufacture ongoing issue but the other issue was reso More

by COAWLLMS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin or Gabe
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Mar 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are glad that our team provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

March 12, 2025

This dealership is the best! We always come here for work done on our car. We get the best service in the most polite and quickest time. Everyone is respectful knowledgeable and More

by Sharon Beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Sharon, thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We look forward to continue providing you and your automotive needs with our best care in your visits to come!

March 12, 2025

Had an oil change and had to wait. They were very quick completing the service so I didn't have to wait long at all. More

by OSHP1472TROOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2025

Over all experience was great! Only issue I would have is that how long it takes for a service, as your company would most likely say is, time is money. Same applies to your custom More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Chris, Thank you for your time and feedback. We are delighted to hear that your over all experience was so positive. But the only issue that you had was the duration of your service, we apologize for the inconvenience that you experienced. If you would like to speak to someone please give our dealership a call and ask for the Service Manager. We would be happy to help!

March 11, 2025

Kendra in service is great. service has done great work on servicing my vehicle also More

by Rod Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review, Rod! We are pleased to hear that Kendra took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 10, 2025

Parker Laws was great to work with on our lease, very low pressre sales technique. More

by RICHIEP443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Laws
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Mar 11, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that Parker took great care of you. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 10, 2025

Working with Anthony McQueen and Shane was a good experience. Anthony is a hard worker, good at multi-tasking, friendly, and accommodating!! Shane worked us to get the price and financing that we wer More

by LISABLINZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in finance
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Mar 11, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are so glad that Anthony and Shane provided you with 5-star service and they will be honored to hear of your kind words. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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