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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,499 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,499 reviews

March 17, 2025

Hats off to the very caring and professional service department. Their follow thru and concerns about the repairs of my vehicle their highest priority. More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tom, We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2025

Always a great and friendly experience. Super fast and reliable service, will continue to bring my vehicle back every time. More

by tim@pinnacle-brandmanagement.com
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tim, Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are pleased to hear that our team provided you with nothing less. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

March 17, 2025

Helpful, friendly staff. My salesman took very good care of me throughout the sales process. More

by MEDIC127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We are so appreciative of the opportunity to work with you, and we are delighted to hear that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 16, 2025

The whole process was quick and easy. Anthony was a tremendous help and very knowledgeable. Shane was also a huge help in breaking down numbers and helping me get close to what I was look More

by ALAN COOMBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Richard
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Alan, Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that Anthony and Shane provided you with 5-star service. Your kind recommendation means so much to us. Safe travels!

March 16, 2025

Parker, Tyler, and Shane were all great to work with. They were welcoming, knowledgeable, and helpful. More

by LUCAS.MESSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker and Shane
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive review, Lucas! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Parker, Tyler, Shane, and the team may help you with.

March 16, 2025

This Dealership has amazing prices with great people being upfront and honest about prices and options available. More

by MATT_BRAMMER98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Matt, Thank you for taking the time to leave us this wonderful review! We work extremely hard to ensure our guests are satisfied with their visit, and we are so glad that our team took great care of you. We hope for an opportunity to work with you again. Take care!

March 16, 2025

Always courteous and caring and estimates are accurate. Managers are the very best in the business. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Jeff, We appreciate your positive review and we are happy to hear that our team is consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Very nice people in the service department. I got really good service and good car wash More

by BKEENER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are pleased to hear that our team provided you with a top-notch service experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 14, 2025

When I called them to ask about the issue, they said that they couldn't find the leaking antifreeze. They never called me to tell me that they finally found it. More

by MOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer CDJR Mansfield responded

Mojo, We appreciate you taking the time to write this review on your service experience. We happy to hear that our service department was able to find the issue and we were able to get you out quick and easy!

March 14, 2025

Fast speedy and personal service Tim is great Is had car towed the car with no expectations of when to pick it up. It was done by that afternoon More

by Annie oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Annie, Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. Thank you for your kind review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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