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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,218 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,218 reviews

November 18, 2023

Good place to deal with friendly people to deal with get you in and out in a decent time More

by ACOGAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
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Nov 21, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving our team this positive review! We are happy to provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call!

November 18, 2023

As usual the work was done in a timely manner and I was kept informed of the progress. More

by mgough3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Nov 21, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive feedback! We are always happy to provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

November 17, 2023

My wife and I had nothing but praise for the way we were treated. We would recommend Spitzer in Mansfield!!! More

by STEVEBOROVIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to reach back out to us.

November 17, 2023

Both guys were great to work with and listened to our needs. They went out of their way to explain every question we had. More

by BANKANGLERHD
Recommend Dealer
Yes
Employees Worked With
Jason and Remington
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Nov 21, 2023 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this amazing feedback! We are overjoyed to provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know how we may be of further assistance to you!

Nov 21, 2023 -

BANKANGLERHD responded

We are glad to provide feedback when Our experience was so positive. We are enjoying our van and will recommend Spitzer to anyone looking for a vehicle. Thanks again.

November 17, 2023

The service is friendly and professional. The auto shop seems a little pricey but honestly and the work is trustworthy. More

by JOSHUHA.HARRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female in autoshop. Can't recall name but she was friendly and professional., Jeremy Lawhun
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Nov 21, 2023 -

Spitzer CDJR Mansfield responded

Thank you for this 5-star rating! We are so glad to provide you with the quality care that you deserve and we are will be honored to know that you deeply valued our service. We wish you the safest of travels- on behalf of the entire team.

November 16, 2023

Service department sucks and does not know how to fix vehicles will make up work More

by mmrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany, Jeremy Lawhun
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Nov 20, 2023 -

Spitzer CDJR Mansfield responded

Hello, Were very sorry to hear of your concerns with our service department and we do apologize that your issues with your vehicle have not been resolved. I would like the opportunity to speak to you to see how we can get this fixed. Please call me at your earliest convenience. Thank you, Greg Gilliam Service Manager Spitzer Mansfield 419-524-2511

November 16, 2023

Just oil change and tire rotation. Thank you for the prompt service, look forward to the next service. More

by rhagan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Nov 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you for this 5-star review! We are proud proud to have earned your kind recommendation and looking forward to an opportunity to work with you again.

November 16, 2023

Everyone is always friendly ! They go out of their way to help you and answer any questions you might have.Linda Briggs knew I was concerned about my check engine light on. she go More

by Orangecobalt07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda briggs
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Nov 17, 2023 -

Spitzer CDJR Mansfield responded

We are honored to have had the opportunity to work with you, and greatly appreciate you taking the time to leave us this 5-star rating! Linda will be very happy to hear your kind words. Please do not hesitate to let us know if there is ever anything more that we may help you with!

November 15, 2023

I had and issue with a wheel protection package, Tiffany I in service worked to get it resolved which she did. Unfortunately I was not able to get to the dealership that day do to a previous commitment. I w More

by GKURTTI2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Nov 16, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are honored by your business, and happy to hear that Tiffany could provide you with 5-star service. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

November 15, 2023

Very quick in and out in less than an hour including a truck wash a Plus service More

by barnett_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Nov 16, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

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