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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,218 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,218 reviews

December 01, 2023

They are the best. Very fast and informative on what is going on when servicing my jeep. Thank you to everyone for being so nice. More

by aprilmfinnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
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Dec 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your great feedback! We are overjoyed that our team could provide you with the quality care that you deserve. Wishing you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

December 01, 2023

Great service would recommend the dealer to any one tim is the best. He always helpsme More

by GNOBLIT7165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this positive review! We are so glad that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We look forward to your next visit!

December 01, 2023

Great customer service. Always friendly and knowledgeable. Service is quick and shuttle is very convenient if you have to get to work and back. More

by angel62617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star review! Offering efficient service is so important to us, and we are pleased that our efforts met your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service!

December 01, 2023

The staff at Spitzer was very nice and very helpful. I will recommend Spitzer to other people. More

by HELPKIASERVEYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 30, 2023

We were able to schedule an oil change online and was askew to set the appointment pretty easily. We were told it would take 45 minutes to do the oil change and rotate the tires. They did it within tha More

by sah4mah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwyneth Hall
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Nov 30, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible. Wishing you the safest of travels- on behalf of the entire team!

November 30, 2023

It is a family atmosphere. They are very courteous and helpful. Everything from providing a drink/snack bar in the waiting area to the service clerks, customer oriented. Don't More

by TAMARA.TAMARA.CRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are proud that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 29, 2023

Tim was great to work with. Excellent service! Fast completion of work performed on my vehicle. More

by FLASHGG4036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad that Tim made your experience with us an all-around success. We wish you the safest of travels- on behalf of the entire team!

November 28, 2023

Maria Dienes was great. It was a very good experience to but a car from there. More

by UhHuhGoodTime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Denies, Rafael Dixon
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Nov 28, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that Maria could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

November 28, 2023

Always get EXCELLENT service at Spitzers! In a world where good service has disappeared, it’s great to see a business that makes you feel cared for! More

by Jill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany is excellent
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Nov 29, 2023 -

Spitzer CDJR Mansfield responded

We are happy to hear that our team could provide you with a seamless, 5-star experience. Thank you for your positive review and we hope to see you again the next time you are in need of automotive service!

November 28, 2023

Friendly customer service but most importantly very fast on the repair! Please working with them! More

by susan.hoskinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

Hi Susan, Thank you for sharing this positive review! Your safety and satisfaction are of the utmost importance to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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