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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,377 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,377 reviews

May 03, 2024

This was my very first time at a car dealership and I thought it would be a rough experience and/or a lot of trying to convince me to just get the car no matter what so the employee could get the commiss More

by ginabeana1071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this amazing review! We are honored that you confided in us with your automotive needs, and overjoyed that Remington provided you with the A+ service that you so much deserve! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call!

May 03, 2024

And they had my vehicle done in a very timely manner. They offered to wash the vehicle More

by CZORNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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May 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are always happy to provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to seeing you again!

May 03, 2024

Was very pleased with both the parts department and the service dept. Both departments were very efficient. More

by DREAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember their names.
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for leaving our service and parts department this positive review! Offering quality and efficient service is so important to us. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

May 02, 2024

I asked if they could recalibrate the low tire pressure system to not come on till 35psi because I have aftermarket tires that take less air, the mechanics idea of stopping it from coming on was to pump 70 More

by hdhogfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

Tim was very helpful in getting our jeep Laredo serviced. We will be coming back to this service department . More

by Pwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Tim! We are honored to have had the opportunity to work with you, and provide you with 5-star service. Wishing you safe travels!

April 30, 2024

The service was fast and quick and on time. They were courteous when I arrived. Offered me a drink in the waiting room. And they had my vehicle done in a very timely manner. They offered to was More

by JHURRELL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Spitzer CDJR Mansfield responded

We are always proud to provide you with honest and quality service throughout your visit. Thank you for the wonderful review. We are delighted to hear of your kind words and wish you the safest of travels until we meet again!

April 30, 2024

I've purchased my last 4 new jeeps from them and trust them. 100% of my service has been done on my mopar vehicles has been done at spitzer since moving to town in 1991. Excellent sales and service! More

by ROLANDTGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Raymondo, Tiffany Zappone-Curvin
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May 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your continuing to choose our dealership! We will always go above and beyond to make all your visits successful. Thank you for this amazing review, and please contact us if anything.

April 30, 2024

A pleasant experience. Professional, courteous, That’s why I chose Spitzer Doge for these qualities More

by wilsonchaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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May 01, 2024 -

Spitzer CDJR Mansfield responded

Hi Wilson, We are so glad that our team could provide you with quality and efficient service throughout your visit. Thank you for the wonderful feedback, and if there is ever anything more that we may help you with please do not hesitate to let us know!

April 30, 2024

The experience at Spitzer was amazing and they worked very hard to get me the best payment More

by HARRYFORWITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Raymondo
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May 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us. We hope to see you again!

April 28, 2024

Kendra was very helpful! Everybody was helpful and pleasant! I liked the comfort of the waiting area! Need to give a Kendra a raise! She is a compliment to your business! More

by Abowman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Tiffany Zappone-Curvin
Report | Print
Apr 29, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that Kendra took great care of your automotive needs. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave us this great review. Safe travels until we meet again!

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