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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,340 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,340 reviews

December 19, 2024

Very easy to schedule and service staff is always top notch. Oil change completed on time. More

by Brettig0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

December 19, 2024

Ease and Simplicity. No issues. Couldn’t be happier with the service I received Thank you More

by SHERRI.HEYDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Law
Dec 23, 2024 -

Spitzer CDJR Mansfield responded

Sherri, Thank you for being a repeat customer and entrusting in us to service your vehicle. We realize you have many choices when it comes to service and we appreciate that you chose- Spitzer CDJR of Mansfield. Safe travels and Happy holiday's!

December 15, 2024

Very good service very good service very good service very good service very good service very good service More

by SHSCHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Happy holiday's!

December 14, 2024

I got an oil change, the vehicle leaked all the oil out afterwards and now I am battling this situation with Spitzer. Although the spitzer team has been accommodating I now have a vehicle that has been dri More

by MRMOOREETM
Workmanship
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Kendra is an asset to your business and goes the extra mile! Anthony Mc Queen also!👍 More

by Abowman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra and Anthony will be thrilled to hear that you added them to your stellar review! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 14, 2024

Tim is great! He kept me informed while my truck was in for repair. He's super friendly and I would highly recommend taking your vehicle to Spitzer! The staff is g More

by Tanya.Noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer CDJR Mansfield responded

Tanya, Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your truck. Tim will be thrilled to hear that you added him to your splendid review! We look forward to seeing you again for your next vehicle service. Safe travels and Happy holiday's!

December 08, 2024

Service was never preformed. Received a call stating they inflated my tires and nothing was on the history. Picked up the Jeep the icon was still on showing all tires were low. W More

by Connie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Staff appeared to be unfriendly. Felt like sale staff member was put out by me asking questions about a new vehicle in the car lot. Never introduced herself or bothered to ask my nam More

by FIREFOXMEDIC93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with any of them
December 07, 2024

I was well satisfied with the service I received and pleased with the way I was treated. More

by Roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Until then, safe travels and warm wishes!

December 05, 2024

The price for a battery and lug nuts is ridiculous. I declined those recommendations. Can get them much cheaper elsewhere. I would love to be able to buy those items from you but why would I at thos More

by jojosam330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Spitzer CDJR Mansfield responded

Here at- Spitzer Motors of Mansfield CDJR we strive for the best prices and service(s). Although the prices scared you off hopefully we are able to assist you with some better prices next time around. We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime. Safe travels!