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Spitzer CDJR Mansfield
Ontario, OH
1,372 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,373 reviews
June 02, 2024
I went in for an oil change and tire rotation on my ‘23 Kia. I was told my tires were completely bald and referred down the road to get a new set (which I did). They still rotated the tires and charged me Kia. I was told my tires were completely bald and referred down the road to get a new set (which I did). They still rotated the tires and charged me even though it was a complete waste. I wish this would’ve been asked to not do and I would have passed on this. More
by JESSIE.HAWES88
Verified CustomerEmployees Worked With
Not sure of name
June 01, 2024
Everyone one was very knowledgeable and friendly. I will continue to do business there in the future. I will continue to do business there in the future. More
by max
Employees Worked With
June 01, 2024
Had prompt service appointment and great customer service. Good quality professional job and friendly staff. service. Good quality professional job and friendly staff. More
by weisssteven127
June 01, 2024
Top notch. Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would take care of me and did he ever. More
by zxstevens54
Employees Worked With
Colton Conley
May 31, 2024
Very helpful and Tim kept me posted on everything that needed to be do on my Jeep. Very nice. needed to be do on my Jeep. Very nice. More
by SISSY10
Employees Worked With
May 23, 2024
Couldn’t rotate tires the wheel lock was missing. Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock key. My windshield has a film on the outside now after they washed it. I cant get it off. More
by tina
Employees Worked With
May 22, 2024
Very nice salesman. Very helpful I love my new car. I would refer everyone to them Very helpful I love my new car. I would refer everyone to them More
by Melisa
May 22, 2024
Nobody knows anything! ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil change ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil changes in a while so i don’t know the price and oil change last 10,000 miles. I go to get oil change the guy there says oil lasts 7,500 miles, when I got in my truck sticker said change at 3,000 miles. I then called back and the guy I was dealing with said don’t pay attention to that it last 7,500. I tried to call service manager and get to the bottom and have left a message and hasn’t returned my call. also there was a recall on my truck I didn’t know. I never asked them to look at, they go ahead and look at it and then charge me to look at. More
by Familyshare.2025
Employees Worked With
Conley
May 21, 2024
My husband & I have dealt w/Spitzer for years. Very reliable, no issues ever, great service! Very reliable, no issues ever, great service! More
by CHARHARPER6
May 20, 2024
Courteous, friendly, professional, no pressure salespeople. My son from Texas has had his Jeep Grand Cherokee serviced here twice while visiting and was very pleased. Hopefully my experience will salespeople. My son from Texas has had his Jeep Grand Cherokee serviced here twice while visiting and was very pleased. Hopefully my experience will mirror his! More
by FRIDAYNYTS
