Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,367 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
Contact Dealership
View Awards

1777 W 4th St

Ontario, OH

44906

Directions

By Type

Showing 1,370 reviews

June 11, 2024

Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this. More

by Arna882@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Hi Arna, thank you for letting us know about your recent visit and concerns about the details of your visits. We like to apologize for coming short of meeting your standards in servicing your vehicle. Here at Spitzer Kia we hold our integrity for excellent guest care to our top priority and it is incredibly important for us to ensure clarifications and correct the steps we may have missed to provide the utmost thorough assistance you and every customer deserve. Please allow us to work towards smoothing this kink out in a way you will be in agreeance with by reaching out to our General Manager Matt Studer at .567.247.0254 at your earliest convenience. We wish you safe travels and enjoy the open road until we speak!

June 11, 2024

Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! More

by myuniqangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New service guy! Sorry don't remember his name.
Report | Print
Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for leaving Tim and Kendra this fantastic review! We are glad to hear that they took amazing care of you and your automotive needs. We are happy to know that they were amazing to deal with and had pleasant attitudes. Please do not hesitate to let us know how we may be of further service to you.

June 10, 2024

I always have a good experience getting my truck serviced with spitzer motors in Mansfield. More

by timmyers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience a good one. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 10, 2024

Everyone from start to finish was awesome! Got us out the door in no time. More

by DARCYTROWBRIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Hergatt
Report | Print
Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Darcy, We greatly appreciate you for leaving us this marvelous review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were awesome from start to finish. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

June 09, 2024

Remington showed us options within the parameters we provided and answered all of our questions so we could make the best decision for our needs. More

by HHOSKINS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for leaving Remington this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Remington could provide you with stellar service. We are happy to know that he answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

June 07, 2024

This visit marks the second time I brought my 2020 jeep Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranti More

by JONSTEVENS359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Spitzer CDJR Mansfield responded

Jon, we thank you for your review on your experience with your vehicle and our services! It is much to our concern that your issues are properly attended to and we offer you to speak directly with our Service Director Greg Gilliam at 567.247.0254 at your allowance to turn your experience around in timely manner. Until then, please enjoy the open road with safety!

June 07, 2024

Everyone was really nice and took really good care of me and they were very respectful of my vehicle More

by stephaniet3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Stephanie, We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were really nice and very respectful of your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 06, 2024

Very helpful. I love going there because they are always nice and actually care. The pricing is expensive but the service is great. More

by KIMMY060384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Kimmy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very helpful and nice. Please do not hesitate to let us know how we may be of further service to you.

June 06, 2024

Tim has been taking care of me for years. His customer service is exemplary. The fact that he can remember my name when he sees me out and about is amazing. More

by GREATAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tim this wonderful review! We are thrilled to hear that Tim consistently takes excellent care of you and provides you with thorough and efficient service. We are pleased to know that he remembers you and it is amazing. We look forward to serving you again in the future when the time comes.

June 06, 2024

Everyone is so nice they make you feel welcome and takes time to answer your questions More

by 19PATRICIAFOX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were nice and made you feel welcomed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

1
...
26
27
28
...
137