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Spitzer CDJR Mansfield
Ontario, OH
1,367 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,367 reviews
June 15, 2024
Spitzer is just a great dealership. They have awesome employees that know what they're doing. They have awesome employees that know what they're doing. More
by cleothecutie
Verified CustomerEmployees Worked With
Other Employees :
Colton Conley, Robert Maynard
June 14, 2024
Very disappointed…the fact that I have been waiting almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always anoth almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always another week out and let’s see in the parts come in. You would think customer service would do something to expedite the order and find some sort of work around. Plus, I should not have to be the one to call for an update. I’ve waited weeks at a time to get any type of update. Like I said, it’s always the same, have to wait…TOTAL xx!!!! More
by HOSLERTC
June 14, 2024
Disappointed in the manufacturer more than the dealer. Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, was told it needs brakes, I replaced my rear differential myself, Brakes were well beyond 60% remaining. Lastly, I asked to have the corrosion repaired under warranty and was told no because I didn’t buy new. Because of this, I’ll be trading in my Durango, Fiat 500 and wrangler for another brand. Very disappointed in the brand that I’ve been extremely passionate and loyal to for many years. Good luck Stellantis, last dollar I’ll spend with your organization. More
by Mike
Employees Worked With
I don’t recall names, nor does it matter
June 14, 2024
Nice people to deal with always willing to help with problems very efficient Good People problems very efficient Good People More
by CHRISIEMGGLONE12
June 14, 2024
The customer service is excellent. I enjoyed working with Kendra Weaver.She kept me informed the whole time I enjoyed working with Kendra Weaver.She kept me informed the whole time More
by JENNIFERGUSTA
June 12, 2024
They were patient with us while we worked to communicate with our loan officer. They were accommodating. They were honest, and polite. You could tell that there was pride in their work, and company. I defin with our loan officer. They were accommodating. They were honest, and polite. You could tell that there was pride in their work, and company. I definitely want to be a repeated customer. More
by AMEAD29
June 11, 2024
Colton took me in for the oil change even though I was scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. Yo scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. You have a better waiting room. More
by THERESA.HLOPICK
Employees Worked With
Colton
June 11, 2024
Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this. problem it has never been fixed. I had a lot done but I can’t understand this. More
by Arna882@gmail.com
June 11, 2024
Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! More
by myuniqangel
Employees Worked With
Other Employees :
New service guy! Sorry don't remember his name.
