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Spitzer CDJR Mansfield
Ontario, OH
1,367 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,367 reviews
August 08, 2024
Kendra was very friendly and professional. She went out of her way to get some information I needed.!!! She went out of her way to get some information I needed.!!! More
by ctlavigne
Verified CustomerEmployees Worked With
August 08, 2024
Always get kind excellent service. Am acknowledged whenever I come there and am asked immediately how I can be helped. Am acknowledged whenever I come there and am asked immediately how I can be helped. More
by psalt45
August 08, 2024
Appointment set for LOF, tire rotation and evaporator/heater core replacement. Oil change reminder not reset, tire rotation not done, front end not greased and ac/heater blower was not working evaporator/heater core replacement. Oil change reminder not reset, tire rotation not done, front end not greased and ac/heater blower was not working after repair. Does anyone check repairs when supposedly completed or is fixed right the first time just just a thing of the past? Please feel free to call me about these concerns. It used to be the dealer was usually the best place to get repairs done but all this makes me wonder if I need to find another shop. More
by carl_44890
Employees Worked With
August 07, 2024
After a difficult time at a different dealership, Spitzer found the elusive part, and replaced it in a timely fashion! found the elusive part, and replaced it in a timely fashion! More
by Crystallude12
Employees Worked With
August 07, 2024
Nice service dept. Tim Wolford was a big help,got me in and out ,fixed the problem Tim Wolford was a big help,got me in and out ,fixed the problem More
by billgill1141
Employees Worked With
August 05, 2024
Excellent customer service and friendly staff. Nice waiting room for waiting in and the wait time was minimal. Nice waiting room for waiting in and the wait time was minimal. More
by BTHOWELL83
August 04, 2024
They were fast to help me when i arrived , however the communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when i was told to do so because they hadn’t received the part or put it back together. We had also communicated we did not want an oil change but they ignored and charged use for it anyways. They were apologetic which is apppreciated, but the communication could be better between everyone involved. More
by Natalie Holmes
Employees Worked With
August 03, 2024
They always: Are friendly. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. More
by Havenoidea
Employees Worked With
Other Employees :
Colton C., Robert Maynard
August 01, 2024
Very friendly and professional staff. We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off and again when she called with the results. We will definitely be going back for future service needs. More
by ohiobrits
Employees Worked With
