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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,367 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,367 reviews

August 19, 2024

Everyone there is very professional and very helpful friendly Internet personality is very good they help you for whatever you need and looking for More

by LDRSGON101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Spitzer CDJR Mansfield responded

LDRSGON101, it is truly a delight knowing our experts whether in store or online provided very professional and friendly assistance to you during your purchase with us! We all at Spitzer CDJR thank you for your recommendation and congratulate you. Please enjoy your travels in your new Ram!

August 18, 2024

Service Staff is knowledgeable, very professional and friendly. I would recommend their dealership to others for sure. More

by sdanals1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Spitzer CDJR Mansfield responded

sdanals1, we are so honored that you prefer and recommend others to our services at Spitzer CDJR Mansfield! Thank you for your kind mention of our experts' professionalism and friendliness as the opportunity to serve is truly valuable. Please enjoy your Ram in all your travels!

August 17, 2024

Kendra was amazing! She worked tirelessly to grt my issues resolved. The service team was great as well! Thank you! More

by Tiffany D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Tiffany, we are absolutely pleased that Kendra at Spitzer CDJR Mansfield was super attentive and worked extremely hard to get your car back and running smoothly! Your recommendation is excellent support to us and we wish you the safest of travels in your Ford!

August 16, 2024

Purchased vehicle air was lost in back right tire asked about it was told that it just needed refilled, then proceeded to have a issue the next week and not replace the sensor that they took out after tell More

by DGOLAB0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Remington Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Spitzer CDJR Mansfield responded

DGOLAB0616, thank you for your feedback on your experience with us at Spitzer CDJR Mansfield! It is incredibly important that we attend to your matter with urgent care regarding your tire needing a further look into. Please reach out to our Service Manager Greg Gilliam at 567.247.0254 at your allowance to turn your experience around and until then please enjoy your travels with safety!

August 15, 2024

The dealership is professional, friendly and always courteous! The take care of my vehicle and make sure everything is done correctly! More

by Tim_Brafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Tim, it is gratifying to know that your visits with us is always met with courtesy, friendliness and professionalism at Spitzer CDJR Mansfield! We truly appreciate your recommendation and we wish you safest of travels in your Jeep until next time!

August 15, 2024

I appreciate the Spitzer service dept as well as their repair shop. I recently had a fender bender & my car was returned in just a couple of days, looking like new plus my mechanical work was also done. More

by Sharon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Spitzer CDJR Mansfield responded

Sharon, it is an honor knowing our experts took excellent care of getting you back on the road in great timing! We at Spitzer CDJR value your input and really appreciate your recommendation. Please enjoy your Ford in safety!

August 11, 2024

Our salesman Anthony was great. Great buying experience. Would recommend Anthony and Spitzer for hassle free Jeep purchase More

by TABBYCAT0414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Spitzer CDJR Mansfield responded

Tabby, we are so thrilled for you that Anthony was of great assistance to you on your recent purchase with us at Spitzer CDJR Mansfield! Your recommendation for others to give us a try is great support and we all congratulate you on behalf of The Spitzer Family. We wish you safety in all your travels in your new Jeep!

August 09, 2024

Very friendly. Fast service would use them again and recommend them to friends and family.. More

by Stacymccune71
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Aug 12, 2024 -

Spitzer CDJR Mansfield responded

We at Spitzer CDJR Mansfield are so grateful for your awesome review about our dealership, Stacy! Your time is incredibly valuable to us and it is pleasing that our team efficiently got you back on the road earning your recommendation for others to give us a try. Please have the safest of travels in your Dodge until we meet again!

August 09, 2024

I am completely satisfied with the work done on my Jeep. The service was very good and Kendra was very pleasant to deal with. More

by TWEETY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Spitzer CDJR Mansfield responded

Tweety, it is such a delight that your satisfaction was met on your recent visit with us at Spitzer CDJR Mansfield! Thank you for your kind words about Kendra's excellent assistance as well as your recommendation for others to try us out. Until next time, please enjoy your Jeep with safety!

August 08, 2024

My vehicle was not given back in the same shape they received it, they also have not gotten me any paperwork yet. My vehicle also came back with additional issues! More

by PORECHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Spitzer CDJR Mansfield responded

Porechris, we truly thank you for your review on your recent experience with us at Spitzer CDJR Mansfield! It is certainly our concern that your vehicle serviced resulted in additional issues which we want to ensure our thorough care to you. Please reach out to our Service Director Greg Gilliam at 567.247.0254 at your allowance for the corrections of your experience and in the meantime please enjoy your travels with safety!

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