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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,510 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,510 reviews

April 18, 2025

The staff was very friendly and helpful. They were willing to work with me to meet all of my requirements and seemed happy to do it. More

by KEN_ABSHIRE
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parker Laws, Shane Richard
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Apr 21, 2025 -

Spitzer CDJR Mansfield responded

Ken, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again.

April 17, 2025

Very polite and friendly, she saved me money , by giving me a coupon. Over all no complaints More

by dnorr69.en
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Norr, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! We look forward to seeing you again!

April 17, 2025

Excellent service. Worked me in extremely quickly, as I am leaving the state. Very kind and knowledgeable. I also appreciate the kid friendliness! More

by Mrlong4290
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Mr. Long, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

April 16, 2025

Alex Reed, my salesperson was patient and worked within my budget and got my deal done in just a few short hours. More

by RETBVINCENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
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Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your wonderful review ad we are happy to hear that Alex took great care of you. Congratulations n your new vehicle! We wish you safe travels and we hope for an opportunity to work with you again.

April 16, 2025

Very low key, no pressure, treated us with courtesy, answered all our questions. Knowledgeable and polite More

by AMIGOISUZU
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are pleased to hear that our team provided you with a smooth, pressure-free experience. We greatly appreciate the opportunity to work with you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 16, 2025

They had very professional and efficient service before, during and after the purchase. They also had great follow up. More

by LATOYA.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 15, 2025

I usually have great service it was just ok this time. I asked when I scheduled if they would have the part. I was told by Steve that he would make sure it was available. They didn’t have the right part b More

by jen73rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Jen, Thank you for taking the time to write this honest review. We are very sorry to hear that your service experience was way too long and expected it to be finished sooner. We understand your frustration and confusion, we would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 15, 2025

Not impressed. Bought a used car 27,000. They left cupped tires on the car because they had tread. They refused to fix some electrical problems we found on our w More

by deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ron Stephan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Deborah, Thank you for your time and patience. We understand that you had some issues with your used vehicle and warranty. We would like the opportunity to speak to you to see if we can look into your purchase a little more. Please give us a call at our dealership and ask for the Sales Manager, We would love to help you.

April 14, 2025

The service and employees are the best. Been going to spitzers since my dad. He always got his cars from them and now I do. More

by Tsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your amazing review! We are honored that you have continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

April 14, 2025

Anthony was great to work with. I've never worked with anyone from any Spitzer dealerships, but I feel like I may pay them a visit again in the future. More

by SRUBIGERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Anthony this positive review! We are so glad that he provided you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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