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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,304 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,304 reviews

July 03, 2024

Tim in service is good at his job . Thank you for the speedy service . Have a nice day More

by sheny79ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Spitzer CDJR Mansfield responded

We are truly grateful for your kind review on our speedy service team! Your feedback is incredibly important to our growth so we thank you for your time. Please enjoy the open road in your Jeep until next time!

June 28, 2024

Spitzer always takes care of my needs, when I have anything done! They communicate very well, and get you in and out of there! More

by Shanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Spitzer CDJR Mansfield responded

It is our honor to receive your amazing review, Shanny! We are glad to have the opportunity to serve you and we wish you safe travels in your Dodge!

June 27, 2024

The services provided here is always professional, complete and expedient. I highly recommend them for servicing your vehicle. More

by nnazariosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for your kind review about our dealership and recommendation to others! It is our highest priority to ensure the most excellent service to our guests and if there is anything we can do to assist please let us know. Safe travels in your Jeep!

June 23, 2024

I always feel welcomed. I get the service, honestly and kindness from Spitzer that you would expect from a local repair shop More

by JASONCOOLEY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your kind review from your recent service visit, Jason! We are grateful for your feedback and recommendation to others. If there is anything else we can do to assist you please let us know. Safe travels until next time!

June 22, 2024

Not pleased. Will not go back. Demanded $2k more than my warranty covered. Illuded to my warranty being cancelled if I did not have them complete repairs. Had to More

by ambercsmitticus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Spitzer CDJR Mansfield responded

Hi Amber, we are truly grateful for your review regarding your experience with us at Spitzer Motors of Mansfield! It is much to our concern that you had this type of experience with us regarding your warranty and repairs. We want to make sure the correct personnel gets in touch with you about this whom is our General Manager Matt Studer at 567.247.0254. Please reach out to him at your earliest allowance to improve your experience. Until then, enjoy the open road!

June 22, 2024

Work was done on time and corrrectly. . Contact with Kendra was timely and informative and I was pleased with was apprised of my bill. More

by dille14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Spitzer CDJR Mansfield responded

Dill, we are really appreciative of your time letting us know about your positive experience at our dealership! It is our goal to provide the utmost satisfying service to every guest and while we almost received all 5 stars across the board, your overall rating was 3 stars. We would like to confirm if it was a slip of the finger or look into how we can improve your experience with us, Please reach out to our General Manager Matt Struder at 814.281.8206 at your earliest convenience. We look forward to providing you the best service you deserve! Safe travels.

June 19, 2024

Friendly and got the job done as promised. Same same same same same same same same More

by JJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Spitzer CDJR Mansfield responded

JJT, we are happy too know that each of your visits are consistent with friendliness and successful completion as promised! Your recommendation to others is hugely appreciated and we wish you safe travels in your Ram until next time!

June 18, 2024

Spitzer CDJR Mansfield made finding and buying a pre-owned Jeep easy and convenient. They quickly appraised and gave me a fair offer for my trade in as well as working with me to make the deal work. More

by MCDONALDDREW_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Raymondo
Jun 19, 2024 -

Spitzer CDJR Mansfield responded

We are so thrilled to know your purchase of your new Jeep went as smooth as possible with us! It is our top goal to provide the most thorough assistance and courtesy you deserve. Thank you for your recommendation, we look forward to seeing you again. Congratulations on your new car and safe travels!

June 17, 2024

Great staff. Very helpful with answering questions and knowledgeable about said questions! Definitely will recommend to others. More

by STIGGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver who provides transportation assistance
Jun 17, 2024 -

Spitzer CDJR Mansfield responded

We are so thrilled to know your recent with our service team was a success with the whole staff and that we have earned your kind recommendation to others, Stiggm! Thank you for taking your time to genuinely share your experience and please do not hesitate to continue to let us know how we can assist better. Safe travels until next time!

June 17, 2024

I was assisted by Maria Dienes on the purchase of my new-to-me 2022 Kia Seltos. Everyone at the dealership was friendly and helpful. Maria went out of her way to ensure the vehicle was ready for me to a More

by Od3ssica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Dienes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Spitzer CDJR Mansfield responded

Congratulations on your new Kia, Od3ssica! We are so thrilled to know Maria made it smooth and enjoyable experience purchasing a car. If there is any other way to better assist you please let us know. We wish you safe travels until your first routine check!

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