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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,503 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,503 reviews

January 10, 2025

The sevice is great and I like that I am always greeted well every time I go back More

by mdrivera220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled, Safe travels!

January 10, 2025

My service writer was amazing. Very helpful and informative. The real was replaced within a day and we were good to go! More

by KSTEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future, Safe travels!

January 10, 2025

The people that I delt with are very friendly. I was impressed. Great job. I will be back. More

by timtuttle59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

January 06, 2025

Service was amazing, very friendly staff and friendly environment, would definitely bring my car back again! More

by skylar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Austin
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Skylar, Thank you for your very kind review. We are delighted to hear that your service needs were all taken care of the day of service. The entire team at- Spitzer CDJR of Mansfield will be thrilled to hear that all our needs were met, and your willingness to recommend us to other's, thank you!

January 06, 2025

I absolutely love the customer service and all the mechanical work rgat I had done at your establishment. More

by OWENSSHELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Owen, On behalf of everyone here at- Spitzer CDJR of Mansfield, thank you for your time and review. It's customer's like you that keep our departments striving for more, thank you. Safe travels and please let us know if you need anything else.

January 05, 2025

Friendly, helpful and efficient! Went in for an oil change and got a reminder that I should also get tires rotated. More

by DEBRAYFRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Debra, Thank you for your time and feedback. We are delighted to hear that we were able to take care of all of your service needs from the oil change to rotating your tires. Safe travels and we look forward to serving your automotive needs again.

January 04, 2025

Customer service was pretty good and everyone was really polite. I didn't feel like I was pressed to buy anything. Felt like I got a pretty fair deal More

by ALLENREYNOLDS1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Allen, Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle, Safe travels!

January 04, 2025

The staff was helpful and had solutions. I felt welcomed. Very satisfied with the work completed. More

by BKTOE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to provide you with top-notch services your way. Safe travels and we look forward to seeing you when the time is right!

January 04, 2025

Did a good job setting me up with a new car on a low interest rate More

by USELESSINFORMATION1653
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Laws, Shane
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Congratulations on your new vehicle, and welcome to the- Spitzer CDJR of Mansfield Family! We are delighted that you chose our dealership for this experience. Safe travels and see when it's time for your next automotive services, you will be surprised with there exceptional prices as well.

January 04, 2025

They were very nice and did all they could to help. Even though my issue could not be fixed. More

by deanrizer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.

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