Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer CDJR Mansfield
Ontario, OH
1,499 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,499 reviews
April 14, 2017
New car Ron was super great very helpful and was respectful to my husband and me . Ron tried to answer all our questions. If he was not sure he said I will g Ron was super great very helpful and was respectful to my husband and me . Ron tried to answer all our questions. If he was not sure he said I will get you the answer. My last time at Kia was not a pleasant 1 and I would of never got another car from Kia but to my surprise things have changed a lot. Ron is a good addition to Kia and I would refer all my friends to him. Thank you so much for a great experience. I enjoy my time at Kia. More
by keith1316
Employees Worked With
April 08, 2017
Awesome Service! Awesome experience! Very personal and timely. They went above and beyond to make sure the car got to the Mansfield dealership quickly. Don made the st Awesome experience! Very personal and timely. They went above and beyond to make sure the car got to the Mansfield dealership quickly. Don made the stress of having to buy a new car , unexpected, so less stressful. I would highly recommend my friends and family going to Spitzer! More
by mleexx11
Employees Worked With
April 05, 2017
My buying experience So far I am very satisfied with my experience with Spitzer KIA. Ron Stephan, my Sales Associate was awesome. He was very knowledgeable and took the So far I am very satisfied with my experience with Spitzer KIA. Ron Stephan, my Sales Associate was awesome. He was very knowledgeable and took the time to answer all my questions. Ron treated me with great respect and laughed at all my jokes and helped me feel confident I was making a wise decision in purchasing my new KIA Soul. Not once did I feel as if I was doing Ron a favor purchasing my KIA from him. I told Ron of my past experience with dealerships and their service departments. Ron took me to the service department and introduced me to Jeremy Lawhun, Service Advisor. I explained to them, for me, the service department is what makes or breaks a dealership. I explained to Jeremy I expected to be taken seriously and treated with respect, not like I'm a stupid woman. I drive the car, I know if something is right. Jeremy assured me he understood where I was coming from and I believed him. But time will tell. Thanks again to Ron for his service. More
by Gail1956
Employees Worked With
March 29, 2017
Quick in and out! My husband and I had a great experience purchasing our Kia Serento. We do not have a lot of time. Pam was able to do most of our business over the p My husband and I had a great experience purchasing our Kia Serento. We do not have a lot of time. Pam was able to do most of our business over the phone so that when we came in , it was quick and easy. She explained everything, and was very knowledgeable about the vehicle. The rest of the staff were great too. Thanks! More
by Janet
Employees Worked With
Pam Prendergast / Adkins
March 27, 2017
From Used to New Purchased a 2017 Kia Forte on Saturday the 25th. Walked on to the dealership where the car I had inquired about was parked with my name on it for a te Purchased a 2017 Kia Forte on Saturday the 25th. Walked on to the dealership where the car I had inquired about was parked with my name on it for a test drive. It was a Used Kia Forte5 Hatchback and the salesman Ron and I took it out for a test drive. When we returned the manager had already figured that with everything considered a NEW 2017 payment wise wouldn't be much different. They were right and now i am driving this Awesome car that I love..... Thanks Ron was the BEST car buying experience I have ever had!!!! More
by Dean Dobbs
Employees Worked With
March 25, 2017
Great expirence!! Ron was a delight to work with while shopping for a car. Matt made us feel very comfortable and gave us what we were looking for in our trade. Very d Ron was a delight to work with while shopping for a car. Matt made us feel very comfortable and gave us what we were looking for in our trade. Very down home feel dealership. Anyone look for a new or used car would benefit from calling Ron at Spitzer Kia! More
by Hillsy7
March 23, 2017
Excellent experience,sales lady very knowledgeable and very My experience with buying my new car was very enjoyable my sales associate was very knowledgeable and very helpful with both the sale and setup and de My experience with buying my new car was very enjoyable my sales associate was very knowledgeable and very helpful with both the sale and setup and delivery of my new 200. More
by Spider1965
Employees Worked With
Pam Prendergast / Adkins
March 22, 2017
Very quick and easy Sales associate Erica was great she took our information over the phone and had everything ready by the time we arrived at the dealership. Erica and e Sales associate Erica was great she took our information over the phone and had everything ready by the time we arrived at the dealership. Erica and everyone else working our purchase provided us with a great experience it was the best car purchase experience I have had yet. More
by Jteel74
Employees Worked With
Erica Bishop
March 21, 2017
Quick new car Getting my car was so quick and easy. Erica was very helpful in making sure I knew everything I needed to know about my new car. I couldn't have foun Getting my car was so quick and easy. Erica was very helpful in making sure I knew everything I needed to know about my new car. I couldn't have found a better deal anywhere else! More
by Catrina Briggs
Employees Worked With
Erica Bishop
March 19, 2017
Just Looking, Huh! I was sold! I was very pleased with Ron Stephan in every aspect of my purchase experience. I was very comfortable and relaxed the entire time spent with him. I'm I was very pleased with Ron Stephan in every aspect of my purchase experience. I was very comfortable and relaxed the entire time spent with him. I'm a divorced woman with no one to be there for any major decision making issues and have not been treated well by those who have thoughts about women possibly not knowing what they are doing or what they want. He treated me as an equal in every way. I greatly appreciated it and told him so. More
by Wendy Rachelle
Employees Worked With
