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Spitzer CDJR Mansfield
Ontario, OH
1,425 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,425 reviews
April 24, 2012
The fact that he never introduced himself to me should have been my sign and I should have left right away. I visited your dealership yesterday (4/23) to look at purchasing a car, and because I didn' have been my sign and I should have left right away. I visited your dealership yesterday (4/23) to look at purchasing a car, and because I didn't want the car your sales person wanted me to have he could not help me. He was very unprofessional! I am in the position to buy a car, and was hoping for a better experience. Your salesperson wanted me to take a loan by myself, however my credit rating is not the greatest so I brought along my co-signer, who has a very high credit rating. Since I did not want to go on my own, you sales person was not interested. I am also convinced your finance person did not run her credit to even see what they could do for me. After test driving two cars and picking the one I wanted, did your salesperson inform me that Spitzer could not help me. Just a very sad experience and I was truly hoping for a better one. More
by diane052173
Employees Worked With
No Idea he never introduced himself
February 08, 2012
I recently bought a 2008 Dodge Ram and could not be happier with my purchase. I worked with Jim Mahek on the sale and his knowledge and professionalism were oustanding. I would highly recommend Spitz happier with my purchase. I worked with Jim Mahek on the sale and his knowledge and professionalism were oustanding. I would highly recommend Spitzer Dodge and Jim for anyone looking for a vehicle. More
by mmahek25
Employees Worked With
Jim Mahek
January 25, 2012
I have been going to this dealership for 6+ years. We have bought 2 new trucks and have always been treated great. The sales staff is very friendly and knowledgeable. They always go out of there way to have bought 2 new trucks and have always been treated great. The sales staff is very friendly and knowledgeable. They always go out of there way to get the job done. I would definitely recommend this dealership to all my friends and family. More
by mmaiyer
Employees Worked With
Matt Studer,Aric Studer
July 14, 2011
The customer service at Spitzer Dodge Mansfield is always knowledgeable and friendly. They take the hassle out of the auto buying experience. Their Service Department is always prompt and on time with repa knowledgeable and friendly. They take the hassle out of the auto buying experience. Their Service Department is always prompt and on time with repairs and pricing. More
by kohlerw
Employees Worked With
Dana Stewart
July 13, 2011
Stopped in because we were in the market for a new car. Seen an ad for a Avenger in the papaer I was interested in so we popped in. Was approached by Mike Middleton, and asked if we needed any help. Not ag Seen an ad for a Avenger in the papaer I was interested in so we popped in. Was approached by Mike Middleton, and asked if we needed any help. Not aggresive at all, but helpfull. We ended up looking at 4 different models, and test driving 2. First we test drove the Caliber. The wife loved it, and the price was right. My wife then had to leave to take our daughter to softball real quick so I went ahead and test drove the Avenger. I liked it a lot. We started some general paperwork, and got started on seeing about our trade in while my wife was gone. By the time she returned, her and I had to discuss which car we might want. Mike offered to take us both out in the Avenger again, but we didn't. There isn't any price haggling there which is nice. It cuts out wasted time in my opinion. When we got our preliminary numbers back for how much our payment might be for either of them, we decided to go with what my wife wanted hehe. Ahh well, the Caliber is a great car, and I get dibs on the next car, which I wouldn't hesitate to go back to Spitzers to get. Carl Milligan bluenewtrocks@yahoo.com More
by bluenewt
Employees Worked With
Mike Middleton
