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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,503 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,503 reviews

January 31, 2025

Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you. More

by ozzie007!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 31, 2025

I bring my car here for oil changes even though I bought it at a different Spitzer, they are always wonderful. More

by m.m200409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels.

January 31, 2025

Very clean. Had what I was looking for drove from Michigan to make the deal. If I was looking for another vehicle I would look and see what their have for Invent More

by NORMANWHIPPLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker salesman
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We are honored that you made the trip to visit us, and we are glad that our team took great care of you. Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

January 31, 2025

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

January 31, 2025

Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 31, 2025

First time dealing at Spitzers. Very friendly and knowledgeable. Willing to serve customers. Well pleased!! More

by twarrick47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Beran
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help!

January 31, 2025

Very friendly and worked quickly. Waiting area was comfortable and clean. Service center had battery for key fan in stock! More

by Terbo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

January 31, 2025

Everything went very good Kendra is great Spitzer is great also had alignment done to my car and I'm very happy with the results More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Johnny, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra will be thrilled to hear your very kind words about her, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

Very professional and concern for the customer satisfaction. My second time working with this dealership. More

by WLADKINS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Keys
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your kind review! We are honored by your repeat business, and we are glad that our team provided you with top-notch service. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 29, 2025

Very friendly, even though they couldn't negotiate the vehicle price, what I paid for was not bad comparing to other dealership. Upset that I was so excited and did not pay attention that they did not gav More

by ISABELAHORNICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Hergatt, Jacob Schalmo
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Jan 30, 2025 -

Spitzer CDJR Mansfield responded

Isabela, Thank you for taking the time to write this review. We are delighted to hear that your experience was up to par, If there is anything that we left out please give us a call at our dealership and ask for the Sales Manager. They would be glad to help.

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