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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,216 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,216 reviews

June 09, 2024

Remington showed us options within the parameters we provided and answered all of our questions so we could make the best decision for our needs. More

by HHOSKINS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for leaving Remington this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Remington could provide you with stellar service. We are happy to know that he answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

June 07, 2024

This visit marks the second time I brought my 2020 jeep Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranti More

by JONSTEVENS359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Spitzer CDJR Mansfield responded

Jon, we thank you for your review on your experience with your vehicle and our services! It is much to our concern that your issues are properly attended to and we offer you to speak directly with our Service Director Greg Gilliam at 567.247.0254 at your allowance to turn your experience around in timely manner. Until then, please enjoy the open road with safety!

June 07, 2024

Everyone was really nice and took really good care of me and they were very respectful of my vehicle More

by stephaniet3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Spitzer CDJR Mansfield responded

Stephanie, We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were really nice and very respectful of your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 06, 2024

Very helpful. I love going there because they are always nice and actually care. The pricing is expensive but the service is great. More

by KIMMY060384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Kimmy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very helpful and nice. Please do not hesitate to let us know how we may be of further service to you.

June 06, 2024

Tim has been taking care of me for years. His customer service is exemplary. The fact that he can remember my name when he sees me out and about is amazing. More

by GREATAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tim this wonderful review! We are thrilled to hear that Tim consistently takes excellent care of you and provides you with thorough and efficient service. We are pleased to know that he remembers you and it is amazing. We look forward to serving you again in the future when the time comes.

June 06, 2024

Everyone is so nice they make you feel welcome and takes time to answer your questions More

by 19PATRICIAFOX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were nice and made you feel welcomed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

I really appreciate that they work me in next day. My schedule doesn't often allow for planning 3 days out per se. More

by tophatskipagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they worked with you the next day because of your schedule. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 05, 2024

Very quick and efficient. Friendly and knowledgeable about my high end vehicle. Usually takes 1.5-2 hours to do my oil change. They had it done in little over 60 mins. More

by alwhite333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing quick and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

They understand everybody’s time is precious and they try to fix everybody’s problems as promptly as they can More

by JMJWLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Jmjwluna, We are delighted to know your recent visit with us was timely and our assistance was noticeably extended equally to every guest at that time! It is our goal to provide the utmost satisfactory experience resulting in 5 star ratings so we would like to extend ourselves to you to speak about how we can meet your mark where they were missed. Please do reach out to our General Manager at 567.247.0254 so that he may discuss with you how we can complete our steps with your agreeance. We look forward to ironing the wrinkles in good timing and safe travels!

June 05, 2024

Having your car serviced isn’t high on anyone’s list of a great way to spend an afternoon. But the folks at Spitzer Center genuinely make you feel welcome and give you every confidence that you are “in good More

by DHarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Dharmon, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they made you feel welcomed and confident. Please do not hesitate to let us know how we may be of further service to you.

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